Kmart Wangaratta - Department Manager

Kmart Group; Wangaratta; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discounts across Kmart Group brands

Career pathways across Kmart Group and

Leadership development

Job summary

Kmart Group in Australia is seeking Department Managers to lead teams and deliver exceptional customer experiences through merchandising, replenishment and service.

You will navigate changing priorities, ensure store safety and compliance, and drive results with data-driven decisions. This role offers work-life balance with weekend rotation, competitive pay with bonus potential, and opportunities for leadership development across Kmart Group and Wesfarmers.

Qualifications

• Strong leadership to guide teams in a fast-paced retail environment.
• Proven customer service excellence and ability to motivate others.
• Ability to use data and benchmarks to solve problems and improve store performance.

Responsibilities

• Leadership & motivation: support team decisions and foster an inclusive, engaging culture.
• Strategic thinking: address process breakdowns with data-driven solutions.
• Relationship building: share information transparently and involve others to meet goals.
• Operational excellence: focus on processes and outcomes, improve ways of working to reduce waste.
• Resilience & adaptability: learn from mistakes and adjust quickly to new situations.
• Growth mindset: apply new concepts to support team development and change initiatives.

Skills

Leadership

Customer service

Strategic thinking

Communication

Job description

At Kmart, we’ve been making everyday living brighter for over 50 years. Today, across 450+ stores and a 55,000-strong team, we’re one of Australia and New Zealand’s most loved retailers, and we’re just getting started.

Two brands. One purpose: Making everyday living brighter.

The Rewards You Deserve

• Working only 1 in 3 weekends to support work-life balance
• Competitive salary + bonus potential
• Team member discounts across Kmart, Target, Officeworks & Bunnings
• Career pathways across Kmart Group and Wesfarmers
• Ongoing leadership development and support

Lead. Inspire. Deliver.

Kmart Department Managers are crucial to our success, leading teams to deliver high standards of customer experience through effective merchandising, replenishment, and customer service.

Requiring strong product knowledge and the ability to adapt to changing priorities, whilst ensuring a safe and compliant store environment through effective process execution and team leadership.

As both process leaders and implementers of key business initiatives, they confidently navigate complexity to keep the store running smoothly and deliver strong results.

What you’ll be doing

• Leadership & Motivation – Support team decisions and promote a safe, inclusive, and engaging team culture, involving others appropriately in team-based activities and projects.
• Strategic Thinking – Address process breakdowns with speed and attention to detail, using data, metrics, and benchmarks to drive effective solutions.
• Relationship Building – Share information transparently to avoid surprises and involve others where appropriate to achieve individual and team goals.
• Operational Excellence - Focus on both processes and outcomes, continuously improving ways of working by adapting methods to eliminate inefficiencies and wasted effort.
• Resilience & Adaptability – Learn from mistakes and adjust quickly, demonstrating the ability to adapt and build capability when facing new situations.
• Growth Mindset – Apply new concepts and approaches to solve problems, embracing continuous learning and supporting team members to feel confident through change and improvement initiatives.

If you’re ready to lead with confidence and make an impact in a fast-paced retail environment, this is your opportunity to shine.

At Kmart, we celebrate the diversity of the communities we serve and are committed to creating inclusive environments where everyone feels valued and respected.

We’re proud to make our recruitment process accessible and welcoming for all. If you need workplace adjustments, email us at [e-mail].