Kin Connector & Family Support Specialist

Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited; Brisbane; On-site; AUD 95,000 - 116,000; Full time

Benefits offered by this job

Company provided laptop

Mobile phone

Entertainment benefits

Flexible rostering hours

Annual staff gatherings

Employee Assistance Program

Job summary

ATSICHS Brisbane is seeking a Kin Connector & Family Support Specialist to coordinate kin placement pathways for children in care, with a focus on safe reunification and culturally respectful practice.

You will engage with extended families, assess needs, develop Transition Plans, and provide wrap-around case managed services under supervision, contributing to stronger family connections and community wellbeing.

Qualifications

• Exceptional case management skills, including grammatical writing ability, personal organisation and time management, and execution of services according to the model of care phases of work.
• Demonstrated ability to create new social work theoretical frameworks of practice, aligned with ATSICHS values.
• Ability to apply relevant legislation and coordinate wrap-around care across programs.

Responsibilities

• Engage clients and extended family through outreach visits to inform kin engagement and potential kin carers.
• Identify and contact other strong family members who could become kin carers.
• Lead discussions with families and Residential Care Worker to determine placement wishes.
• Assist in carer assessments including Blue Card submission and PAC assessments.
• Develop comprehensive Transition Plans addressing referrals, assessments, and NAT tools.

Skills

Case management

Writing ability

Time management

Organisation

Education

Bachelor's degree in social services

Diploma in Community/Services field

Job description

Kin Connector & Family Support Specialist

About

ATSICHS Brisbane delivers health care and community services that are culturally safe and built around the needs of Aboriginal and Torres Strait Islander peoples in the Brisbane and Logan regions. We are a community-owned not-for-profit organisation, started over 50 years ago to improve health outcomes for our people, our way. Through offering wraparound services, we support the physical, social, emotional, cultural and spiritual wellbeing of our people. We are working towards a future where our community thrives.

You can access the full Position Description by visiting our website under "Join Our Team".

As a key member of the ATSICHS Brisbane team, the ATSICHS Kin Connector & Family Support Specialistprogramis a unique initiative that works toidentifykin placement pathways for children and young peopleresidingin the child safety residential OOHC system. The aim of the program is tore-unifyfamilyunder safe and thriving conditions. The program is not only excludedtokin placement options but also places a great emphasis on family reunification with biological parents, when safe to do so.Coordinatedand culturally safe supportand interventions are provided to families. By offering a comprehensive mix of services tailored to family and community needs, we aim to build family capacity, strengthen community connections, and safeguard the wellbeing of children.

Duties

• Effectively engage clients(extended family and kin of child)through cold-call home-based visits. Turn initial ‘kin engagement’home visitintoongoingconsentand interest in becoming a Kin Carer.
• While completingfamilyengagementactivities,ask toidentifyotherstrong family members that couldpossibly becomea kin carer. Actively seekcontactdetails and relationship connection with child and broader family.
• Engage the child and/or lead Residential Care Worker indeterminingthe views andwishes of family placement options with family, asdirected by line Manager. Utilise the Narrative Assessment Tools to assessbarriers and wishes.
• Assistin the assessment of carers, including initial screening, Blue Card submission, and PAC assessments.Advocate and support families when being assessed externally.
• Develop a comprehensive Transition Plan(Case Plan)that explicitly addresses allconcernsoutlined in the (1) referral, (2) program assessment tool, (3)TransitionNAT tools, (4)Child Assessment,and(5) Carer Assessment.
• Deliver case managed services according to the program model of care, ensuringminimum case load requirements aremaintainedto ensureequitableaccess to services for community.
• Maintainaccurateand detailed case notes of all client interactions, ensuring case notes are written from the perspective of clients in their voice.
• Ensure clients completethe ‘Have Your Say’ client feedback tool andsubmit. Act on the client feedback to make continuous improvements to your practice and approach with clients.
• As perMOBnetPerformance module,participatein monthly prescheduledsupervision with direct lineManager.Ensure Supervision tasks are thepriorityin work completion.Ensure all associated monthly supervision tasks inMOBnetarecompleted (two-way feedback, team culture scoreetc).

Culture

• Everything we do is driven by a deep connection to Aboriginal and Torres Strait Islander peoples.
• We’re united in our purpose to improve lives, strengthen families, and support our communities to thrive.
• We embrace innovation, new technologies, and evidence-based approaches to meet the evolving needs of our community.
• You’ll be supported by a welcoming culture where your voice is heard, your strengths are valued, and your wellbeing matters.
• We celebrate achievements, value collaboration, and make work an enjoyable and fulfilling place to be.
• Starting salary of $105,673per annum + 12% super.
• Company provided laptop & mobile phone.
• Salary package up to $15,900 net and add Entertainment Benefits up to $2,649 every Fringe Benefits Tax (FBT) year.
• Flexible rostering hours/9 day fortnight options available.
• Work for an organisation that values growth and innovation to provide culturally safe community and health care.
• You’ll be supported with training, access to learning and development opportunities (including LinkedIn Learning) as well as career progression pathways.
• Employee Assistance Program — access up to six free and confidential sessions in any two-year period.
• Annual staff gathering, team building days, and team social gatherings.

Desired Skills and Experience

Required

Bachelor's degreein a relevant social services field withat least 4 yearscase managementexperiencein family support, child protection, youth support,housingor related field.

OR

Diplomain relevant Community/Services fieldwithat least 6 years in a case management rolein family support, child protection, youth support,housingor related field.

OR

At least6 years case managementexperiencein family support, child protection, youth,housingor related field. Acommitment tocomplete Diploma(funded by ATSICHS) while working.Andidentify asAboriginal and/or Torres Strait Islander(with confirmationproof)ORnon-indigenous and having worked for an Aboriginal Community Controlled Organisation forat least 4 years.

AND

• Exceptional case management skills, including grammatical writing ability, personal organisation and time management, and execution of services according to the model of care phases of work.
• Demonstrated ability to create new social work theoretical frameworks of practice, aligned with ATSICHS values. Ability to coach other staff on client interventions that build client motivation, insight and acceptance, self-awareness, decision making (agency), and sustainable behaviour change.
• Ability to apply technical knowledge of relevant legislation (child protection/housing/youth justice etc). Ability to critique/ and problem solve legislative grey zones, while managing organisational and child/client harm risks.
• Influence decisions of external stakeholders, including Child Safety, Youth Justice, Schools, and Hospitals. Whole-of-system Internal Integration: Ability to connect through systems panel coordination numerous internal ATSICHS programs and services to activate wrap-around care for clients, trading-off and negotiating resources across the organisation and between other teams to achieve client impact.

Additional Requirements

• Current Working with Children's Card (Blue Card) or be eligible toapply.
• National Police Certificate.
• Driver’s License.
• Evidence of Work Rights.
• Travel to work in the community on a regular basis.
• Able to work after-hours and on weekends.

Other Information

ATSICHS Brisbane is committed to promoting the wellbeing, protection, and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respect, and empowered.