Key Worker - Bendigo

One Doorway; Greater Bendigo; On-site; AUD 60,000 - 76,000; Full time

Job summary

One Doorway is seeking a dedicated Keyworker to lead and mentor a team of Disability Support Workers within our 24-hour disability programs. You will oversee program delivery in collaboration with the Regional Manager and ensure documentation is up-to-date, compliant, and person-centered.

The role requires strong relationship-building, leadership, and care planning skills, with a focus on delivering client-centered outcomes and community inclusion.

Qualifications

• Must have computer & team leadership skills.
• Must have strong relationship building skills.

Responsibilities

• Be a keyworker to a number of participants and complete all duties and responsibilities of the keyworker position.
• Be familiar with the individual goals and preferences of the people we support.
• Implement care programs for those in residential establishments.
• Connect the participants we support into the Operations program based on their individual interests.
• Recognise all support requirements for the participants we support.
• Be actively involved in the development, implementation, monitoring and review of Person-Centered Plans and NDIS plans.
• Assist the participants we support to work towards achieving their dreams and goals and support them to be included in their communities of choice.
• Plan and develop nutritious menus in conjunction with Allied Health recommendations and participants choice.
• Monitor all types of financial expenditure, including house accounts and assist the Regional Manager with expenditure and participants funding.
• Provide documented individualised support when preparing and administering medication in accordance with the Medication Administration procedure.

Skills

Computer skills

Team leadership

Job description

• Must have computer & team leadership skills
• Must have strong relationship building skills

Who we are

Our mission is to develop services to enhance quality of life and meet individual outcomes.

Specialising in 24-hour disability programs for individuals with multiple and complex needs, we are proud to be a trusted and registered service provider with the NDIA.

We enable our people to provide the best possible care to our clients by continuously investing in their learning, development, and wellbeing.

We are committed to developing a culture that lives by the One Doorway values: inclusiveness, respect, diversity, and equality.

Your role

As a member of Operations, the Keyworker will be a keyworker to designated participants. As a Keyworker, you will be responsible for leading and mentoring a team of Disability Support Workers,

overseeing the program with the Regional Manager to ensure that all programs are undertaken appropriately maintained, documented and reviewed.

Having a strong understanding of SIL homes is essential.

You will be a Keyworker of the Operations team, supported by the Regional Manager.

How you will make an impact

• Be a keyworker to a number of participants and complete all duties and responsibilities of the keyworker position
• Be familiar with the individual goals and preferences of the people we support
• Implement care programs for those in residential establishments
• Connect the participants we support into the Operations program based on their individual interests
• Recognise all support requirements for the participants we support
• Be actively involved in the development, implementation, monitoring and review of Person-Centered Plans and NDIS plans using individualized planning approach
• Assist the participants we support to work towards achieving their dreams and goals and support them to be included in their communities of choice
• Plan and develop nutritious menus in conjunction with Allied Health recommendations and participants choice
• Monitor all types of financial expenditure, including house accounts and assist the Regional Manager with expenditure and participants funding
• Provide documented individualised support when preparing and administering medication in accordance with the Medication Administration procedure
• Support individuals and the team to participate actively and consistently in the participant daily routine and activities, such as cooking, cleaning, grocery shopping and personal shopping
• Support each participant to continuously learn and ensure current skills are maintained wherever practicable
• Provide companionship and support during daily activities
• Where appropriate and necessary assist or supervise participants with supports such as personal care and physical assistance and ensuring each participant’s comfort and dignity is respected at all times
• Support participant where possible in active support including; Cook and serve meals, clean premises, wash, iron and perform other household tasks
• Work with a team of health professionals, family, friends and carers to implementing a Program of Support
• Assist in the development and implementation of participant Behaviour Support Plans
• Support the team to appropriate strategies and document behavior tracking as required
• Attend and coordinate participants Allied Health appointments, update Medication Treatment Sheets and notifying Internal and External stakeholders of outcomes
• Review and submit risk assessments to Regional Manager in accordance with participant obligations and NDIS Capability Framework requirements
• Attend and contribute to participant Care Team Meetings
• Comply with One Doorway Policies and Procedures as applicable to your role
• Other duties as required by the business

Who you work with

• Our people leaders, our employees, and your colleagues in the Operations team
• Government & community organisations, health professionals, family, friends, and carer