Key Worker

CatholicCare Tasmania; City of Devonport; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefits

Bonus leave days

Professional development opportunities

Discounted Health Insurance

Job summary

CatholicCare Tasmania seeks a Key Worker to support a team of Youth Workers in residential placements for young people aged 12-18. You will help implement therapeutic and safety plans, maintain records, and promote wellbeing in a child-centered environment.

The role requires relevant qualifications, credible background checks and on-call availability, with opportunities for development within a compassionate, service‑mased organisation.

Qualifications

• Minimum certificate IV in Youth Work, Community Service or equivalent experience.
• Current Tasmanian Working with Vulnerable People Card.
• Current Tasmanian driving license.
• Current Provide First Aid training certificate or willing to obtain.
• Excellent written and verbal communication skills with the ability to use Microsoft Office, email, and web-based applications.
• On-call availability as required.

Responsibilities

• Support a team of Youth Workers and mentor placements Leads and Therapeutic Specialists.
• Ensure safety and wellbeing of children and young people in residential care.
• Maintain compliance with child safety legislation, regulations and organisational policy.
• Deliver a child-centered service that promotes wellbeing and safety.
• Maintain records and ensure documentation is completed accurately.

Skills

Communication skills

Teamwork

Problem solving

Documentation

Microsoft Office

Education

Certificate IV in Youth Work or equivalent

Tasmanian Working with Vulnerable People Card

Job description

CatholicCare Tasmania (CCT) is the primary social services agency of the Catholic Church across Tasmania. We have 60 years’ experience delivering a wide range of services and support to improve individual, family and community wellbeing. Our services are available and open to all with a particular focus on families, young people and children.

About the Role

The Inspire at Home program supports young people aged 12-18 in residential placements. Key Workers have a passion for promoting the emotional, psychological, and social well-being of young people and play a vital role in mentoring Youth Workers in their team to support children and young people to live their best life. Supports provided to our young people are focused on the domains of the Tasmanian Child and Youth Wellbeing Framework - being loved and safe, having material basics, being healthy, learning, participating, and having a positive sense of culture and identity.

Key Responsibilities

As a Key Worker you will be responsible for supporting a team of Youth Workers, collaborating with Placement Leads and Therapeutic Specialists and working with young people to ensure the safety and well-being of children and young people in our care.

Key workers will:

• Work with Placement Leads to maintain compliance with the relevant child safety legislation and regulation, as well as organisational policy and procedures.
• Build and maintain effective relationships with key stakeholders, families, and young people.
• Implement therapeutic plans and safety plans in collaboration with the Placement Leads and Therapeutic Specialists.
• Support Youth Workers to deliver a child centered service that promotes wellbeing and safety.
• Support Youth Workers to maintain workplace health and safety checks, cleanliness of the property, and compliance checking.
• Maintaining accurate and up to date records and ensure all required documentation is completed.
• Facilitate team meetings and professional development activities.
• Provide the day-to-day care of all children in the residential care setting and participate in appropriate recreational activities for and with the children.
• Delegate tasks within the residential care setting.

About You:

You are committed to the welfare of children and young people and achieving the absolute best outcomes for them. You have:

• Well-developed communication and interpersonal skills and competent in building relationships with young people.
• Experience working in a team environment that has delivered client-centered services that achieve positive outcomes for clients.
• The ability to handle the challenges and problem solve.
• The ability to ensure that client documentation, reports and service delivery targets are completed to the required standards.
• The ability to respond to staff grievances and disciplinary matters in consultation with Placement Leads and provide supervision responsibilities.
• Excellent written and verbal communication skills with the ability to use Microsoft Office, email, and web-based applications.
• Ensure that appropriate client records and data are maintained.
• As a key Worker you must be available to be on call and to provide support and assistance as required.
• Minimum certificate IV in Youth Work, Community Service or equivalent experience.
• Current Tasmanian Working with Vulnerable People Card
• Current Tasmanian driving license, and
• Current Provide First Aid training certificate or willing to obtain.

What We Offer

• Salary packaging benefits to increase your take-home pay.
• Up to four bonus leave days per year.
• Be part of an organisation committed to compassion, service, and community well-being.
• Discounted Health Insurance options
• Opportunities for professional development

Selection Criteria

1. Commitment to the vision, mission and values of CatholicCare Tasmania, and a broad understanding of the operations of the Catholic Church in Tasmania.

2. Working with young people in therapeutic residential care can involve handling emotional and behavioral challenges. How do you manage difficult situations while ensuring the young person and staff feels supported and respected? Can you provide a specific example?

3. Demonstrate experience and understanding of the principles which underpin working within a care management model for young people.

4. Well-developed interpersonal and communication skills which include the ability to negotiate, liaise and consult with young people, other colleagues and other service providers.

5. Demonstrate leadership and administrative skills including the ability to manage aspects of the running of the house

6. Possess a sound knowledge of relevant statutory requirements, including mandatory reporting, workplace health and safety, duty of care, privacy and confidentiality, children, young people and families act and anti-discriminatory legislation.

To ensure a fair and open recruitment process, we request that you complete your written application and any online interviews without the use of AI tools. We want to understand your professional skills, experience and capabilities. We acknowledge that candidates may choose to use AI as part of background research.

CatholicCare Tasmania is committed to safeguarding then interests of children and young people. We are committed to protecting children and young people from harm and require all applicants to undergo an extensive screening process prior to appointment.

CatholicCare Tasmania is an equal employment opportunity employer and promotes and supports a family friendly workplace. The successful applicant must be eligible to work in Australia and will need to evidence their registration to Work with Vulnerable People and Police Check as part of the recruitment process.