Key Account Manager (NSW & QLD)

DKSH; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

DKSH in Australia is seeking a commercially focused KAM to lead the launch of a rare disease therapy across NSW and QLD, engaging hepatology and gastroenterology specialists and paediatric centres.

You will develop territory plans, build strong hospital relationships, and drive education programs while translating field insights into brand strategy and practical solutions for patient care.

Qualifications

• 3+ years' successful pharmaceutical sales experience, ideally in a specialty or complex therapeutic area.
• Strong hospital and specialist account management experience.
• Experience with specialty products/Section 100 products.
• Proven track record of achieving sales targets.
• Strong clinical, scientific and stakeholder engagement skills.
• Ability to work collaboratively across cross-functional teams.
• Launch experience highly regarded.
• Experience in hepatology, gastroenterology, paediatrics or rare diseases highly regarded.

Responsibilities

• Lead the launch and growth of a specialist therapy across NSW & QLD.
• Build trusted relationships with hepatologists, gastroenterologists, paediatric specialists and hospital stakeholders.
• Deliver high-quality, compliant clinical and scientific discussions.
• Develop strategic account and territory plans to identify opportunities and overcome barriers.
• Work with Marketing, Medical and the national KAM team to turn customer insights into brand initiatives and education programs.
• Be a visible part of the brand team and feed customer needs into launch strategy.
• Use insights and data to drive territory performance and sales objectives.
• Deliver engaging product and disease-state presentations to healthcare professionals.

Skills

Pharma sales

Hospital account management

Stakeholder engagement

Launch execution

Cross-functional collaboration

Education

Science/Nursing/Business degree

Job description

Be part of something rare. Make a difference.

Join a focused rare diseases team launching a recently PBS-listed therapy, and help shape how this specialised treatment reaches paediatric centres of excellence across NSW and QLD.

This is a high-impact role for a commercially sharp specialty representative or key account manager who wants to work at the centre of a rare disease launch, partnering with leading hepatology and gastroenterology specialists, connecting field insight back into brand strategy, and contributing directly to projects that improve diagnosis, access and patient outcomes.

The Role:

Lead the launch and growth of a specialist therapy across NSW & QLD.

Build trusted relationships with hepatologists, gastroenterologists, paediatric specialists and key hospital stakeholders.

Deliver high-quality, compliant clinical and scientific discussions.

Develop strategic account and territory plans to identify opportunities and overcome barriers.

Work closely with Marketing, Medical and the national KAM team — turning real customer insight from the field into brand initiatives, education programs and practical solutions that support paediatric centres managing rare disease patients.

Become a visible part of the brand team, helping shape launch execution by sharing customer needs, pathway barriers and field opportunities directly with the people building the national strategy.

Use customer insights and data to drive territory performance and achieve sales objectives.

Deliver engaging product and disease-state presentations to healthcare professionals.

About You:

3+ years' successful pharmaceutical sales experience, ideally in a specialty or complex therapeutic area.

Strong hospital and specialist account management experience.

Experience with specialty products/Section 100 products.

A proven track record of achieving sales targets.

Strong clinical, scientific and stakeholder engagement skills.

The ability to work collaboratively across cross-functional teams.

Launch experience highly regarded.

Experience in hepatology, gastroenterology, paediatrics or rare diseases highly regarded.

A tertiary qualification in Science, Nursing, Business or a related discipline.

The flexibility to travel across NSW and QLD.

The Opportunity

This is more than a traditional sales role. You’ll be joining at a pivotal point in the launch of a recently PBS-listed rare disease therapy, with the chance to build deep specialist relationships, influence how customer needs are reflected in brand planning, and play a meaningful role in improving outcomes for patients and families affected. For someone who enjoys specialty selling but wants broader exposure to marketing, launch planning and strategic projects, this role offers genuine visibility and impact!