Key Account Manager - Australia (Hematology/Oncology)

Massive Bio; Adelaide; On-site; AUD 100,000 - 130,000; Full time

Job summary

Massive Bio is seeking a Key Account Manager based in Australia to expand its physician network and support clinical trial patient referrals. The ideal candidate will have over 4 years of experience in oncology-related fields, possess excellent communication skills, and maintain relationships with physicians.

This role involves building a referral network, conducting outreach, and managing CRM records. A strong understanding of the Australian healthcare landscape is crucial for success. Travel across Australia is required.

Qualifications

• 4+ years of oncology, pharma, biotech, or CRO experience.
• Extensive network of physicians in Australia.
• Familiarity with medical terminology and the healthcare system.

Responsibilities

• Build a referral physician network for clinical trial enrollment services.
• Conduct outbound outreach to physician offices.
• Maintain accurate CRM records and follow up with physicians.

Skills

Oncology experience

Physician relationship building

Communication skills

CRM management

Market analysis

Education

BS/BA degree or equivalent experience

Job description

About Massive Bio

Every cancer patient deserves access to treatment options. Massive Bio is an AI-powered precision medicine platform transforming how cancer patients discover and access clinical trials by eliminating barriers of geography, financial constraints, and information asymmetry that have historically limited enrollment.

Founded in 2015 and headquartered in the US, Massive Bio is scaling its impact globally by powering operations across multiple countries and bringing innovative cancer treatment options to a rapidly growing and diverse population of patients. Through our proprietary AI platform, we connect individuals to clinical trials worldwide and partner with leading pharmaceutical companies, contract research organizations (CROs), and healthcare systems to accelerate drug development and expand equitable access to cutting-edge therapies.

About The Role

We are looking for a Key Account Manager based in Australia to help expand Massive Bio’s physician network and support clinical trial patient referral growth in the market.

This role requires a strong field-based profile with direct access to physicians and the ability to secure appointments efficiently. We are particularly interested in candidates who know the Australian landscape well and can build relationships with individual physicians through an affiliate-style or business development approach. Profiles with senior freelance CRA experience, or other physician-facing experience in oncology-related settings, are especially relevant. Knowledge of the physician environment in Australia is strongly preferred.

What You’ll Do

• Build a referral physician network for Massive Bio’s clinical trial enrollment services across Australia
• Conduct outbound outreach to physician offices and follow up with in-person visits
• Identify, approach, and engage oncologists and other relevant specialists
• Maintain accurate CRM records, manage physician follow-ups, and report results to internal teams
• Collect feedback from physician offices and share it with internal teams, including sales, marketing, product development, and delivery operations
• Establish, develop, and maintain strong relationships with physicians
• Coordinate networking efforts with team members and other departments
• Analyze market potential and provide regular status reports

Who You Are

• BS/BA degree or equivalent experience
• 4+ years of oncology, pharma, biotech, CRO, or other relevant physician-facing experience
• An extensive network of physicians in Australia
• Ability to secure appointments and build relationships directly with physicians
• Ability to travel to physician offices across Australia
• Familiarity with medical terminology and the healthcare system
• Excellent verbal and written communication skills in English
• Should be living in Australia
• Familiar with the Australian healthcare and physician environment
• Experience as a senior freelance CRA or in a similar relationship-driven field role is a strong advantage