Key Account Manager

Roc Consulting; Gold Coast City; On-site; AUD 113,000 - 138,000; Full time

Benefits offered by this job

Company vehicle

Performance bonuses

Career progression

Superannuation (Australian)

Job summary

Roc Consulting is seeking a results-driven Key Account Manager for Environmental & Contaminated Materials at our Yatala HQ. You will manage a portfolio of major clients across construction, remediation and infrastructure, and lead proposals, pricing and project coordination from enquiry through delivery.

The role combines account management with estimating and business development, offering a clear path to senior leadership within a growing environmental services business.

Qualifications

• Experience in account management, estimating, project sales or business development within environmental services or civil infrastructure sectors.
• Proven ability to prepare quotations, pricing and commercial proposals.
• Strong client relationships and stakeholder management skills.
• Commercial confidence in negotiation and margin management.

Responsibilities

• Manage a portfolio of key clients across civil construction, remediation, environmental and infrastructure sectors, from enquiry to project completion.
• Build relationships with contractors, developers and consultants.
• Prepare quotations, pricing and commercial proposals.
• Coordinate transport, treatment and disposal solutions.
• Maintain commercial ownership from enquiry to completion.
• Monitor project revenue, profitability and margins.
• Identify and convert new business opportunities.
• Maintain an active pipeline of remediation and infrastructure projects.
• Collaborate with operations to ensure project delivery.
• Keep CRM records, forecasts and customer activity up to date.

Skills

Account management

Estimating

Project sales

Business development

Client relationship management

Negotiation

Commercial awareness

Time management

Multi-project management

Driver's Licence

Tools

CRM systems

Microsoft Office

Job description

Key Account Manager - Environmental & Contaminated Materials
Yatala, QLD | Up to $125,000 + Super + Vehicle + Bonuses

The Company

Our client is one of Australia's leading providers of contaminated soil management, resource recovery, transport, disposal and environmental project solutions, supporting civil, infrastructure, remediation and construction projects nationwide.

With strong relationships across government, major contractors, developers and environmental consultants, the business continues to experience significant growth throughout Queensland and is now seeking a Key Account Manager to join the team at its Yatala headquarters.

The Position

This role sits at the intersection of account management, estimating, project coordination and business development.

You will be responsible for managing a portfolio of established clients while identifying new opportunities across construction, remediation, civil and infrastructure projects.

From initial enquiry through to project completion, you will maintain commercial ownership of projects, ensuring solutions are delivered safely, efficiently and profitably.

This position would suit someone who enjoys developing customer relationships while maintaining strong involvement in project delivery and commercial decision‑making.

Key Responsibilities

Manage a portfolio of key clients across the civil construction, remediation, environmental and infrastructure sectors, acting as the primary point of contact from initial enquiry through to project completion. As well as:

• Build relationships with contractors, developers and consultants
• Prepare quotations, pricing and commercial proposals
• Coordinate transport, treatment and disposal solutions
• Maintain commercial ownership from enquiry to completion
• Monitor project revenue, profitability and margins
• Identify and convert new business opportunities
• Maintain an active pipeline of remediation and infrastructure projects
• Work closely with operations to ensure successful project delivery
• Keep CRM records, forecasts and customer activity up to date

About You

You may currently be working in account management, internal sales, estimating, project sales or business development within environmental services, waste management, civil construction, earthworks, transport or remediation sectors.

You are commercially aware, customer-focused and highly organised, with the ability to manage multiple opportunities and projects simultaneously.

You enjoy building strong customer relationships while maintaining ownership of commercial outcomes.

Skills & Experience

• Previous experience in account management, estimating, project sales or technical sales
• Background in environmental services, waste management, civil construction, demolition, remediation, transport or related industries
• Strong customer relationship and stakeholder management skills
• Experience preparing quotations, pricing and proposals
• Commercial confidence in negotiation and margin management
• Ability to understand project requirements and deliver practical solutions
• Strong organisational and time‑management skills
• Ability to manage multiple projects and customer enquiries concurrently
• Experience with CRM systems and Microsoft Office
• Current Australian Driver's Licence

Experience with contaminated soils, waste classification, landfill disposal pathways or environmental approvals will be highly regarded but is not essential.

The Package

• Up to $125,000 + Super
• Company vehicle
• Performance bonus structure
• Long‑term career progression opportunities
• Growing environmental and infrastructure sector
• Supportive and collaborative team environment