Key Account Manager

Empowered Recruitment; City of Brisbane; On-site; AUD 130,000 - 150,000; Full time

Benefits offered by this job

Fully maintained company vehicle

Laptop and phone

Uncapped monthly commission

Superannuation

Job summary

Empowered Recruitment in Brisbane seeks a proactive Key Account Manager for Construction, Utilities & Access Equipment. You will manage an established Brisbane portfolio, focusing on key account development and retention while supporting customers across construction, power and telecoms.

You will leverage existing relationships to grow hire volumes, develop account plans, negotiate sustainable agreements, and work with operations to ensure service delivery.

Qualifications

• Proven record of retaining and growing valuable B2B accounts.
• Knowledge of the Brisbane market.
• Experience in access equipment, construction, electrical or power, telecoms or related industries.
• Practical understanding of EWPs or related equipment.
• Strong account planning, negotiation and relationship-management capability.
• Self-directed with a valid driver's licence.

Responsibilities

• Managing and growing an established portfolio of strategic accounts.
• Building relationships across site, procurement, operational and senior management teams.
• Identifying upcoming projects and account-growth opportunities.
• Developing account plans, proposals and negotiating agreements.
• Protecting key customer relationships and addressing risks early.
• Working with operations to ensure commitments are delivered.
• Maintaining accurate account, pipeline and activity information.

Skills

Account management

B2B sales

Client relationships

Negotiation

Strategic planning

Brisbane market

Job description

Empowered Recruitment – Brisbane Market QLD

Key Account Manager | Construction, Utilities & Access Equipment

Brisbane, QLD

$130,000 to $150,000 + super + vehicle + uncapped monthly commission

Manage and grow an established Brisbane customer portfolio, with approximately 70 to 80% of your time focused on key account development and retention.

Supporting customers across commercial construction, power, telecommunications and corporate sites, this position offers the opportunity to strengthen valuable customer partnerships and grow a specialist access-equipment portfolio.

You will not be starting from scratch. The role comes with established customer relationships and genuine opportunities to increase account value.

The remaining 20 to 30% of your time will involve targeted business development across the same industries, customer base and Brisbane market.

About the business

Our client is an established national equipment hire business, with its Brisbane operation specialising in truck-mounted elevated work platforms (EWPs).

Its commercial strength is backed by a specialist fleet, dependable delivery capability and round-the-clock mechanical support. This enables the sales team to make credible commitments and build long-term customer relationships based on service and reliability.

You’ll join a practical and commercially focused business with an experienced Queensland leadership team and strong operational support.

The opportunity

Reporting to the Queensland Sales Manager, you’ll manage strategic customer relationships throughout Brisbane.

Your focus will be on understanding customers’ current and future project requirements, building relationships with decision-makers and identifying opportunities to increase hire volume and share of wallet.

Key responsibilities include:

• Managing and growing an established portfolio of strategic accounts
• Building relationships across site, procurement, operational and senior management teams
• Identifying upcoming projects, planned access requirements and account-growth opportunities
• Developing account plans, preparing proposals and negotiating commercially sustainable agreements
• Protecting key customer relationships and addressing account risks early
• Working closely with operations to ensure customer commitments are delivered
• Maintaining accurate account, pipeline and activity information

About you

You are an experienced B2B account manager who combines strong customer relationships with practical commercial judgement.

You’ll bring:

• A proven record of retaining and growing valuable B2B accounts
• Relevant customer relationships and knowledge of the Brisbane market
• Experience within access equipment, commercial construction, electrical or power, telecommunications, facilities services or another project-focused technical industry
• A practical understanding of EWPs, working-at-height solutions or related technical equipment
• Strong account planning, negotiation and relationship-management capability
• A self-directed working style, current driver’s licence and confidence spending most of your week with customers

Direct EWP or access-equipment hire experience will be highly regarded but is not essential. Candidates from related industries with transferable relationships, technical sales capability and strong account-management results are encouraged to apply.

Working arrangements

Success in this position requires a strong face-to-face presence. The role is predominantly field-based, typically involving four days each week with customers and on project sites, supported by regular time at the Brisbane branch.

Your primary focus will be the established Brisbane portfolio, with regular travel between customer locations, construction sites, power and telecommunications projects, and corporate facilities.

What’s on offer

• Base salary of $130,000 to $150,000 plus superannuation
• Fully maintained company vehicle, laptop and phone
• Uncapped monthly commission based on total monthly revenue once the agreed target is achieved
• An established customer portfolio with genuine growth potential
• Clear account ownership and autonomy to manage your territory
• Experienced operational and leadership support
• The backing of a well-established national business

If you are a commercially driven account manager who understands the Brisbane market and enjoys building long-term customer partnerships, this is an opportunity worth exploring.