Keno Business Development Manager - Sydney Metro

The Lottery Corporation; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

The Lottery Corporation, based in Sydney, is seeking a venue sales specialist to manage Keno venue partnerships across the Sydney Metro North region. You will drive sales through promotions, product launches and activations, and provide training to venue teams.

Applicants should have a business-related degree, customer service experience, strong interpersonal and organisational skills, and a valid driver's license.

Qualifications

• Bachelor's degree in business or related field.
• Experience in a customer service industry.
• Demonstrable high level of interpersonal and organisational skills.
• Hold a current Driver's License.
• Licensed Venue Experience preferred but not essential.
• Role is based in Sydney, looking after the Sydney Metro North region.

Responsibilities

• Manage and grow relationships with key Keno venue partners across Sydney Metro North.
• Drive sales performance through promotions, merchandising, product launches and venue activations.
• Deliver training and support to venue teams on Keno products, promotions and best practice.
• Ensure venues are compliant, well-presented and maximise the Keno customer experience.
• Identify growth opportunities, maintain accurate Salesforce records, and provide insights to support business performance.

Skills

Customer service

Interpersonal skills

Organisational skills

Driver's license

Venue operations knowledge

Education

Bachelor's degree in business or related field

Tools

Salesforce

Job description

Are you ready to join the winning team at The Lottery Corporation?

We power Australia's biggest lottery games - and we're one of the world's top-performing lottery businesses. As the home of The Lott and Keno, we're building on decades of excitement and life-changing wins, bringing our games to every state and territory except WA.

For more than a century, we've been playing our role in creating positive impacts by delivering winning moments every day to our people, our customers, retailers, partners and our community.

But we're not standing still. We're evolving into an entertainment company - more customer-obsessed, more agile and driven by real outcomes.

Because at our core, it's simple: we create winning moments - and we're building the next chapter as the team behind Where Australia Comes to Play.

What you'll do

• Manage and grow relationships with key Keno venue partners across Sydney Metro North.
• Drive sales performance through promotions, merchandising, product launches and venue activations.
• Deliver training and support to venue teams on Keno products, promotions and best practice.
• Ensure venues are compliant, well-presented and maximise the Keno customer experience.
• Identify growth opportunities, maintain accurate Salesforce records, and provide insights to support business performance..

What you'll bring

• Bachelor's degree in business or related field is desirable
• Experience in a customer service industry.
• Demonstrable high level of interpersonal and organisational skills
• Hold a current Driver's License
• Licensed Venue Experience preferred but not essential
• Role is based in Sydney, looking after the Sydney Metro North region

What you'll get

Not only will you receive an awesome candidate experience from our caring Talent team, but you'll get a genuine feel for who we are and what it's like to be part of our team.

The benefits of working with The Lottery Corporation are pretty good. Just to name a few:

• Balance work and life with our 'flex for great outcomes' approach - hybrid working, plus a range of generous leave options.
• Reward and recognition programs at all levels. Your hard work won't go unnoticed.
• Ignite your potential with our dedicated learning and development platform to support your bright future.
• We empower careers to grow from within. 50% of all roles in 2025 were filled by our own people, proving that your next opportunity is already here!
• A true sense of belonging. We're committed to Inclusion & Diversity with a range of initiatives such as our Gender Affimation Support, employee inclusion networks and diversity memberships and celebrations.
• Make positive impacts with opportunities to volunteer with our community partners. We'll also dollar match fundraising efforts of our employees lending their support to registered charities.

We're committed to providing a safe, respectful and supportive work environment. We encourage you to let us know if we can make any accommodations, so the process can be more user friendly for you.

We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We acknowledge the inextricable link First Peoples of Australia have with the land past and present.

Your online safety is important to us. We'll never request payment or credit card details from you to apply for a position. If you're uncertain whether a job ad is legitimate, verify via our website before providing any details.