Kathmandu Full Time Manager in Training (3IC): South Wharf

KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz; Melbourne; Sur place; AUD 50 000 - 60 000; Plein temps

Résumé du poste

South Wharf in Melbourne is seeking a Full Time Manager in Training (3IC) to lead the shop floor, engage customers, and set the standard for service excellence.

You will develop leadership skills, coach teammates, manage stock and cash routines, and support store operations to pave the way for future management roles.

Qualifications

• Strong leadership and coaching abilities.
• Excellent customer service mindset and problem-solving.
• Clear communication and information sharing with the team.
• Solid understanding of stock handling, cash routines and compliance.

Responsabilités

• Provide reliable day-to-day leadership on the shop floor.
• Lead from the front with hands-on customer engagement.
• Communicate clearly to keep the team aligned with store priorities.
• Build product knowledge and become the go-to gear advisor.
• Maintain consistency and positive energy during busy periods.

Connaissances

Floor leadership

Customer engagement

Communication

Product knowledge

Description du poste

A Little Bit About the Role…

As a Full Time Manager in Training (3IC) at South Wharf, you’ll play a key role in the day success of the store. You will:

• Provide reliable day‑to‑day leadership — confidently stepping up to run the floor and keep things moving smoothly.
• Lead from the front with hands‑on customer engagement, solving problems on the spot and setting the tone for service excellence.
• Support the team by communicating clearly, passing on information, and keeping everyone aligned with store priorities.
• Build strong product knowledge and become the go‑to person for gear advice, sustainability stories, and technical features.
• Bring consistency, dependability, and positive energy — especially during busy periods or unexpected challenges.

This role is perfect for someone who wants to develop their leadership capability and step confidently into future management roles. You’ll gain hands on experience running the floor, coaching others, and understanding store operations — all essential foundations for progressing in retail leadership.

What We’re Looking For…

You’ll thrive in this role if you:

• Bring confident floor leadership and can keep the team focused during peak times.
• Deliver exceptional customer service and turn tricky situations into positive outcomes.
• Communicate clear­ly, give simple instructions, and keep the team aligned.
• Have strong operational accuracy — from stock handling to cash routines to compliance.
• Understand our products and brand and enjoy coaching others to grow their knowledge.
• You’re excited about growing into a manager one day— you’re hungry …