Kathmandu Full Time Assistant Store Manager: Brisbane Airport DFO

Kathmandu; Brisbane; On-site; AUD 60,000 - 70,000; Full time

Job summary

Kathmandu at Brisbane Airport DFO is hiring a Full Time Assistant Store Manager to lead and develop the store team, delivering outstanding service to outdoor enthusiasts and driving daily operations with a focus on results.

You will use a customer‑obsessed mindset, manage stock and merchandising, and maintain store standards while championing sustainability and authentic brand passion.

Qualifications

• Experience leading and developing store teams.
• Customer-centric mindset with ability to turn customers into advocates.
• Strong understanding of KPIs and sales targets.
• Operational mastery across stock flow, merchandising, rostering and compliance.
• Ability to stay calm under pressure and resolve issues quickly.

Responsibilities

• Lead and develop your team
• Bring a customer-obsessed mindset
• Drive operational excellence
• Use strong commercial awareness
• Champion the outdoors and sustainability

Skills

Lead with purpose

Smart commercial decisions

Operational mastery

Communication

Stay calm under pressure

Job description

A Little Bit About the Role…

As a Full Time Assistant Store Manager at Brisbane Airport DFO, you’ll play a key role in the daily success of the store. You will:

• Lead and develop your team -coaching, motivating, and building a positive, inclusive culture that reflects Kathmandu’s values.
• Bring a customer‑obsessed mindset -delivering exceptional service and turning outdoor enthusiasts into loyal brand advocates.
• Drive operational excellence -managing stock, visual merchandising, store standards, and daily processes to keep everything running smoothly.
• Use strong commercial awareness -understanding KPIs, sales targets, and local trends to drive performance and maximise results.
• Champion the outdoors and sustainability -embodying our purpose and inspiring customers through authentic passion for adventure.

Every day is a chance to learn something new, build a strong team culture, and help customers gear up for their next journey.

What We’re Looking For…

You’ll thrive in this role if you:

• Lead with purpose - coaching, mentoring, and lifting the capability of the entire team.
• Make smart commercial decisions - interpreting KPIs and identifying opportunities to grow performance.
• Bring operational mastery - from stock flow to visual merchandising to rostering and compliance.
• Communicate with impact - influencing, giving constructive feedback, and keeping everyone aligned with store goals.
• Stay calm under pressure - prioritising effectively and resolving issues quickly to keep the customer experience strong.