Kathmandu Full Time Assistant Store Manager: Blackburn

Kathmandu

Melbourne

On-site

AUD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

B Corp certified
Staff discounts

Job summary

Kathmandu Blackburn is seeking a Full Time Assistant Store Manager to lead our Blackburn team, drive great service, and uphold Kathmandu’s values.

You’ll manage daily store operations, coach colleagues, and deliver exceptional outdoor gear experiences, with career growth across stores and distribution in Australia and New Zealand.

Join a purpose-driven brand with sustainability focus, generous staff discounts, and a collaborative, adventurous culture.

Qualifications

  • Customer-focused mindset and leadership experience.
  • Retail leadership or supervisory experience preferred.
  • Passion for outdoor products and adventure gear.

Responsibilities

  • Lead and develop your team to reflect Kathmandu’s values.
  • Deliver exceptional customer service and turn outdoor enthusiasts into loyal brand advocates.
  • Drive store operations risk management by overseeing stock, visual merchandising and daily processes.
  • Understand KPIs and local trends to improve performance.
  • Promote sustainability and the outdoors to customers.

Skills

Customer-focused
Team leadership
Operations management
KPI awareness

Job description

Kathmandu Full Time Assistant Store Manager: Blackburn

Join Our Team at Kathmandu — Full Time Assistant Store Manager Wanted!

Location: Blackburn
Brand: Kathmandu

Do you love the outdoors? Looking for a full time role where you can work with people who share your passion for adventure?

Our Blackburn team want enthusiastic, customer‑focused team members to join us!

Why You’ll Love Working With Us

At Kathmandu, we believe your job should enrich your life — not just fill your time. When you join our team, you get access to a range of genuinely valuable benefits:

  • We are B Corp certified — sustainability and people are at the heart of everything we do. Work for a business that prioritises protecting the planet and giving back.
  • Generous staff discounts across Kathmandu and Rip Curl. Access to additional perks across our wider brand family.
Grow with us
  • Meaningful career opportunities across stores, support offices, and distribution in Australia and New Zealand. Pathways into retail leadership, product, design, marketing, and more.
A culture built on teamwork and adventure
  • Work alongside people who share your passion for the outdoors. Be part of a supportive, fun and inclusive team environment.
A Little Bit About the Role…

As a Full Time Assistant Store Manager at Blackburn, you’ll play a key role in the daily success of the store. You will:

  • Lead and develop your team -coaching, motivating, and building a positive, inclusive culture that reflects Kathmandu’s values.
  • Bring a customer‑obsessed mindset -delivering exceptional service and turning outdoor enthusiasts into loyal brand advocates.
  • Drive operational excellence -managing stock, visual merchandising, store standards, and daily processes to keep everything running smoothly.
  • Use strong commercial awareness -understanding KPIs, sales targets, and local trends to drive performance and maximise results.
  • Champion the outdoors and sustainability -embodying our purpose and inspiring customers through authentic passion for adventure.

Every day is a chance to learn something new, build a strong team culture, and help customers gear up for their next journey.

What We’re Looking For…

You’ll thrive in this role if you:

  • Lead with purpose - coaching, mentoring, and lifting the capability of the entire team.
  • Make smart commercial decisions - interpreting KPIs and identifying opportunities to grow performance.
  • Bring operational mastery - from stock flow to visual merchandising to rostering and compliance.
  • Communicate with impact - influencing, giving constructive feedback, and keeping everyone aligned with store goals.
  • Stay calm under pressure - prioritising effectively and resolving issues quickly to keep the customer experience strong.

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