Junior Research Analyst, Commercial Property @ Domain

Hatch; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Domain in Australia is seeking an Associate Tenant Researcher to profile tenants in commercial markets. You will conduct extensive phone interviews with tenants, owners, and industry professionals, and build comprehensive profiles through web research and document movement within markets.

You will maintain rosters and investigate leads while documenting corporate structures. A Bachelor’s degree in a related field and strong analytical/data entry skills are essential.

Qualifications

• Bachelor’s degree in real estate, business, management, or related field.
• Flexibility to work shifts across ET, CT, MT, and PT time zones.
• Strong phone communication and customer service experience.
• Proven ability to meet metrics and KPIs.

Responsibilities

• Investigate and profile tenants occupying commercial spaces in a geographical market.
• Conduct 2+ hours of phone interviews each day with tenants, owners, and real estate professionals.
• Perform web research to create comprehensive profiles on tenants and decision makers.
• Document tenant movement within a geographical market.
• Maintain complete and accurate Tenant rosters for various buildings.
• Investigate new property and tenant leads.
• Document and profile corporate structures.

Skills

Phone communication

Customer service

KPI focus

Investigative research

Excel proficiency

Data entry

Multitasking

Self-motivated

Education

Bachelor's degree

Real estate / business major

Tools

Excel

Job description

• Joining a new, dynamic team creating market leading data and insights .
• Unlock career growth opportunities across a market leading technology business.

About Domain And CoStar Group

Domain is one of Australia’s most trusted and loved property brands, helping millions of Australians find their dream home and stay informed about the property market.

Now, Domain has joined forces with CoStar Group (NASDAQ: CSGP), a global leader in real estate information, analytics, and online marketplaces to take the next big leap in property technology and data innovation.

As part of CoStar Group, an S&P 500 and NASDAQ 100 company with more than 35 years of experience transforming how people understand and transact real estate, Domain is entering an exciting new era of growth. CoStar is investing heavily in new products, technology, and people to revolutionise how Australians access property data, insights, and marketplaces.

This is a rare opportunity to join a world-class research team at the intersection of two powerful brands - Domain’s local market expertise and CoStar’s global scale and technology - as we build the future of real estate intelligence together.

Role Description

As an Associate Tenant Researcher, you will be investigating and profiling tenants that occupy commercial spaces in the market. This information helps owners, brokers and real estate professionals identify and make decisions on which companies are best suited for their properties.

Responsibilities

• Investigate and profile commercial tenants occupying commercial spaces in a geographical market
• Conduct 2+ hours of phone interviews each day with the tenants, owners and real estate professionals occupying or managing commercial spaces
• Conduct web research to create comprehensive profiles on commercial tenants and business decision makers
• Document tenant movement within a geographical market
• Maintain complete and accurate Tenant rosters for various commercial buildings
• Investigate new property and tenant leads
• Document and profile corporate structures

Basic Qualifications

• Bachelor's Degree required from an accredited, not for profit University or College
• A track record of commitment to prior employers
• Majoring in real estate, business, management, or comparable program
• Flexibility to work shifts aligned with ET, CT, MT, and PT time zones

Preferred Qualifications And Skills

• Ability to connect with people quickly and professionally over the phone
• Prior experience in a customer service environment
• Proven success performing to metrics or key performance indicators (KPI)
• Natural curiosity, persistence, and ability to conduct thorough investigative research
• Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas.
• Capability to accurately capture and enter data
• Ability to manage multiple responsibilities, changing priorities, and excel in a fast-paced environment
• Self-motivated and goal-oriented

Why Join Us?

• Be part of a global leader in property technology and data innovation.
• Work with cutting-edge tools and methodologies to shape the future of real estate intelligence.
• Enjoy career growth opportunities within a high-performing, collaborative team.

Equity, Diversity & Inclusion

Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [e-mail] or leave a message on 1300 858 356 and we will get back to you.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Key Responsibilities

• Investigating and profiling tenants
• Documenting tenant movement

Why Domain is partnering with Hatch on this role.

Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Domain not with Hatch.