Associate Tenant Researcher

CoStar Group; Sydney; On-site; AUD 65,000 - 95,000; Full time

Job summary

Domain, now part of CoStar Group, is seeking an Associate Tenant Researcher to investigate and profile tenants occupying commercial spaces. You will conduct extensive phone interviews with tenants and real estate professionals and perform web research to build detailed tenant profiles.

You will maintain accurate tenant rosters and document corporate structures, enabling informed decision making. The role emphasizes proactive data collection, disciplined adherence to KPIs, and the ability to work

Qualifications

• Ability to connect with people quickly and professionally over the phone.
• Bachelor's Degree from a recognized university, major in real estate, business or related program.
• Track record of commitment to prior employers.
• Experience in a customer service environment.
• Demonstrated success meeting KPIs.
• Curiosity, persistence, and investigative research capabilities.
• Proficient in Excel with data manipulation and basic formulas.
• Accurate data capture and entry.
• Ability to manage multiple tasks in a fast-paced setting.
• Self-motivated and goal-oriented.

Responsibilities

• Investigate and profile tenants occupying commercial spaces in a geographical market.
• Conduct 2+ hours of phone interviews daily with tenants, owners and real estate professionals.
• Perform web research to create comprehensive tenant profiles.
• Document tenant movement within a geographical market.
• Maintain complete and accurate tenant rosters for various buildings.
• Identify new property and tenant leads.
• Document and profile corporate structures.

Skills

Phone interviews

Customer service

KPI tracking

Research skills

Data entry

Multitasking

Self-motivation

Curiosity

Excel proficiency

Education

Bachelor's degree in real estate or related field

Tools

Excel

Job description

Job Description

In 2025, Domain was acquired by CoStar Group (NASDAQ: CSGP), a global leader in commercial real estate information, analytics, onlinemarketplacesand 3D digital twin technology. We are dedicated to digitising the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.

As an Associate Tenant Researcher, you will be investigating and profiling tenants that occupy commercial spaces in the market. This information helps owners, brokers and real estate professionals identify and make decisions on which companies are best suited for their properties.

Responsibilities

• Investigate and profile commercial tenants occupying commercial spaces in a geographical market
• Conduct 2+ hours of phone interviews each day with the tenants, owners and real estate professionals occupying or managing commercial spaces
• Conduct web research to create comprehensive profiles on commercial tenants and business decision makers
• Document tenant movement within a geographical market
• Maintain complete and accurate Tenant rosters for various commercial buildings
• Investigate new property and tenant leads
• Document and profile corporate structures

Qualifications And Skills

• Ability to connect with people quickly and professionally over the phone
• Bachelor's Degree required from an accredited, not for profit University or College - Majoring in real estate, business, management, or comparable program
• A track record of commitment to prior employers
• Prior experience in a customer service environment
• Proven success performing to metrics or key performance indicators (KPI)
• Natural curiosity, persistence, and ability to conduct thorough investigative research
• Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas.
• Capability to accurately capture and enter data
• Ability to manage multiple responsibilities, changing priorities, and excel in a fast-paced environment
• Self-motivated and goal-oriented

Why Join Us?

• Be part of a global leader in property technology and data innovation.
• Work with cutting-edge tools and methodologies to shape the future of real estate intelligence.
• Enjoy career growth opportunities within a high-performing, collaborative team.

Equity, Diversity & Inclusion

Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [e-mail] or leave a message on 1300 858 356 and we will get back to you.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing