Associate Tenant Researcher

CoStar Group, Inc.; Australia; On-site; AUD 65,000 - 90,000; Full time

Job summary

CoStar Group, Inc. is seeking an Associate Tenant Researcher to help map tenants occupying commercial spaces in key Australian markets.

You will profile tenants and decision makers to support owners, brokers, and real estate professionals in making informed property decisions. You'll conduct daily phone interviews, perform web research, and maintain accurate tenant rosters while developing deep market insights in a fast-paced environment.

Qualifications

• Bachelor's degree in real estate, business, management, or related field.
• Experience in customer service with KPI focus.
• Strong phone communication and data entry skills.
• Excel skills with data manipulation and basic formulas.
• Ability to conduct thorough investigative research and capture data.
• Ability to manage multiple tasks in a fast-paced environment.
• Self-motivated, curious and goal oriented.

Responsibilities

• Investigate and profile tenants in a geographical market.
• Conduct 2+ hours of daily phone interviews with tenants, owners and real estate pros.
• Perform web research to build comprehensive tenant profiles.
• Document tenant movement within the market.
• Maintain accurate tenant rosters for buildings.
• Identify and document new property and tenant leads.
• Document and profile corporate structures.

Skills

Phone communication

Customer service

KPI driven

Data entry

Excel proficiency

Investigative research

Multi-tasking

Self-motivated

Education

Bachelor's Degree (Real Estate / Business)

Job description

Associate Tenant Researcher

Job Description

In 2025, Domain was acquired by CoStar Group (NASDAQ: CSGP), a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. We are dedicated to digitising the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.

As an Associate Tenant Researcher, you will be investigating and profiling tenants that occupy commercial spaces in the market. This information helps owners, brokers and real estate professionals identify and make decisions on which companies are best suited for their properties.

RESPONSIBILITIES

• Investigate and profile commercial tenants occupying commercial spaces in a geographical market
• Conduct 2+ hours of phone interviews each day with the tenants, owners and real estate professionals occupying or managing commercial spaces
• Conduct web research to create comprehensive profiles on commercial tenants and business decision makers
• Document tenant movement within a geographical marketi>
• Maintain complete and accurate Tenant rosters for various commercial buildings
• Investigate new property and tenant leads
• Document and profile corporate structures

QUALIFICATIONS AND SKILLS

• Ability to connect with people quickly and professionally over the phone
• Bachelor's Degree required from an accredited, not for profit University or College - Majoring in real estate, business, management, or comparable program
• A track record of commitment to prior employers
• Prior experience in a customer service environment
• Proven success performing to metrics or key performance indicators (KPI)
• Natural curiosity, persistence, and ability to conduct thorough investigative research
• Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas.
• Capability to accurately capture and enter data
• Ability to manage multiple responsibilities, changing priorities, and excel in a fast-paced environment
• Self-motivated and goal-oriented

Why Join Us?

• Be part of a global leader in property technology and data innovation.
• Work with cutting-edge tools and methodologies to shape the future of real estate intelligence.
• Enjoy career growth opportunities within a high-performing, collaborative team.

Equity, Diversity & Inclusion

Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people). We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [e-mail] or leave a message on 1300 858 356 and we will get back to you.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing. CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar Group is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by sending an email to [e-mail].