Junior Client Service Officer for Accounting Firm

WHG Recruitment; Brisbane; Ibrido; AUD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible hours

Work from home

Additional days off

Descrizione del lavoro

Walker Hill in Brisbane is seeking a junior Client Service Officer to join our administration team. This entry-level role supports our accountants, senior staff and clients while you learn systems, processes and service standards.

No experience? No problem. We will teach you what you need to know. You will gain hands-on experience across documentation, ASIC tasks, file management and reception duties, with flexible hours and opportunities to grow within our friendly, supportive team.

Competenze

• No prior experience required; entry-level role.
• Support accountants and administration teams.
• Learn internal systems and client service standards.
• Commitment to client confidentiality.

Mansioni

• Prepare client documentation and engagement packs.
• Manage incoming and outgoing mail (physical and electronic).
• Support job setup in internal systems.
• File, scan and organise client documents.
• Assist with ASIC administration tasks with guidance.
• Draft and send client correspondence using templates.
• Keep client records accurate and up to date.
• Provide reception cover when needed.
• Follow processes and checklists; ask questions when unsure.
• Provide general administrative support across the wider team.

Conoscenze

Attention to detail

Communication

Organised

Teamwork

Strumenti

Microsoft Word

Excel

Outlook

Descrizione del lavoro

Start your career in accounting at Walker Hill

Walker Hill is a Brisbane-based accounting firm providing accounting, tax and business advisory services to a wide range of clients. Our goal is simple: to MAKE IT COUNT for businesses. We show up every day to make it count for our clients, and for each other.

We are looking for a Junior Client Service Officer to join our administration team. This is an entry-level role built for someone at the start of their career. You will support our accountants, senior administration staff and clients, and learn our systems, processes and client service standards as you go.

No experience? No problem. We will teach you what you need to know.

What you will do

Help prepare client documentation and engagement packs

Manage incoming and outgoing mail, both physical and electronic

Support job setup in our internal systems

File, scan and organise client documents accurately

Learn and assist with ASIC administration tasks, with support along the way

Draft and send client correspondence using our templates

Keep client records accurate and up to date

Provide reception cover when needed

Follow our processes and checklists, and ask questions whenever you are unsure

Pitch in with general administrative support across the wider team

What you will bring

Basic computer skills, including Microsoft Word, Excel and Outlook

A strong eye for detail, and the habit of checking your work before you hand it over

Clear, polite verbal and written communication

A reliable, punctual and organised approach, with the ability to meet deadlines with guidance

A positive, willing-to-learn attitude, and openness to feedback and coaching

Honesty, integrity and a commitment to client confidentiality

Previous administration, retail or customer service experience is a bonus, but it is not required

How we do things differently at Walker Hill

We believe work should be engaging, inclusive and a little bit fun. As part of our team you can expect:

Flexibility, including working from home, flexible hours and additional days off throughout the year

A social, inclusive culture with team building, bi-monthly forums, team lunches and quarterly functions

Mental and physical wellbeing support and initiatives

Ongoing training and genuine opportunities to grow your skills and your career

A supportive, collaborative team, working with a diverse range of clients

Ready to make it count?

If you are friendly, reliable and keen to learn, we would love to hear from you.