Job Coach

Yourtown; Hervey Bay; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 per yr

9-day fortnight or monthly RDO

Mon-Fri with occasional Thursday rotre

EAP support

Wellbeing program

LinkedIn Learning

Discounts via PayLab

Discounted health insurance

Inclusive workplace

Job summary

Yourtown is seeking a dedicated Job Development Coach to help young people living with disability build confidence, skills and sustainable employment outcomes. You’ll run groups, mentor individuals, connect with local employers and support participants through applications and interviews.

You’ll work in an inclusive team, focused on achieving meaningful employment outcomes and KPIs while prioritising wellbeing and career progression for participants and communities.

Qualifications

• Experience in people-focused roles is valued.
• No Employment Services experience required.
• Proven ability to communicate with young people, employers and community stakeholders.

Responsibilities

• Coach young people to build confidence and work readiness.
• Develop personalised employment goals and action plans.
• Identify barriers and find practical solutions.
• Connect participants with employers and opportunities.
• Support applications, interviews and progression into employment.
• Provide ongoing support to achieve sustainable outcomes.
• Work towards KPIs and employment outcomes.

Skills

Customer service

Relationship-building

Communication

Organisation

Time management

Independent + team

Digital skills

Problem solving

Job description

Use your people skills to make a real difference, supporting young people living with disability to build confidence and achieve meaningful employment.

your opportunity

Join yourtown’s Inclusive Employment Australia team and help young people living with disability build confidence, develop skills and move towards meaningful, sustainable employment. Every day brings new challenges, new opportunities and the chance to make a lasting impact.

As a Job Development Coach, you’ll coach, motivate and empower young people to achieve their employment goals.

No two days are the same. You might be running a Job Club, helping a young person prepare for an interview, connecting with local employers, celebrating a new job placement or supporting someone to overcome barriers to employment.

Your day-to-day will include:

• Coaching young people to build confidence, independence and work readiness
• Developing personalised employment goals and action plans
• Identifying barriers and finding practical solutions
• Connecting young people with employers and employment opportunities
• Supporting participants through applications, interviews and into employment
• Providing ongoing support to help achieve sustainable employment outcomes
• Working towards meaningful KPIs and employment outcomes

what we are looking for

We believe a great Job Coach can come from all kinds of backgrounds. You don’t need Employment Services experience. If you’ve worked in customer service, retail, hospitality, sales, recruitment or another people-focused role, you may already have the skills we’re looking for.

You’ll bring:

• Strong customer service and relationship-building skills
• A genuine passion for helping young people living with disability succeed
• Confidence communicating with young people, employers and community stakeholders
• A positive, resilient and solutions-focused approach
• Strong organisation and time management skills
• Confidence working towards KPIs and outcomes
• Sound administration and digital skills
• Initiative and the ability to work independently and as part of a team

Most importantly, you’ll believe in the potential of young people, celebrate their successes and be motivated by helping them build brighter futures through employment.

At yourtown, we want you to feel supported to do your best work, grow your career and look after your wellbeing.

Your benefits include:

• Salary packaging up to $15,900 per year to increase your take-home pay
• Your choice of a 9-day fortnight or a monthly RDO
• Monday to Friday work, with a shared Thursday evening roster finishing at 7.00pm approximately once per month
• Free, confidential EAP support for you and your immediate family
• yourWellness, including complimentary Calm and Centr subscriptions
• Ongoing professional development and free LinkedIn Learning
• Discounts on groceries, fuel, travel, electronics and more through PayLab
• Discounted health insurance, banking, finance, insurance and superannuation products
• A supportive, inclusive and values-driven workplace
• The opportunity to create meaningful outcomes for young people and communities

about yourtown

yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection and support for those experiencing domestic and family violence.
With more than 20 years delivering youth specialist employment services, we understand that everyone’s journey to work is different. We provide tailored, youth-focused support that builds skills, confidence and opportunities for young people.

Realise your potential at yourtown.

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

Successful applicants must be able to comply with federally funded Department system access requirements, including establishing and maintaining a valid myID account for secure authentication and MUST not be subject to any active NDIS Commission banning orders or legal prohibitions from working within the National Disability Insurance Scheme (NDIS).

At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.