Job Coach

yourtown; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging options

Fortnightly/Monthly RDOs

Paylab access

LinkedIn Learning access

Wellbeing program including Calm & Cen

Job summary

yourtown is seeking a Job Development Coach who is passionate about helping young people living with disability to overcome barriers and gain meaningful employment. You will coach, guide and empower participants to build work readiness and confidence in a hands-on, relationship-focused role.

You will work directly with young people, employers and community stakeholders to create opportunities, conduct assessments, develop personalised plans, and provide post-placement support to ensure long-term

Qualifications

• Excellent customer service skills and resilience.
• Ability to build genuine connections with young people, employers and community stakeholders.
• High emotional intelligence and willingness to learn about disability related challenges.
• Motivation to achieve measurable outcomes in a KPI driven environment.
• Strong administrative skills for case noting and compliance.

Responsibilities

• Conduct individual assessments and develop personalised job plans
• Create inclusive employment opportunities by engaging with employers
• Advocate for young people and support them into meaningful work
• Provide ongoing post-placement support to ensure long-term success
• Collaborate with internal teams and community stakeholders
• Promote youth-first, strengths-based approaches to employment

Job description

• Location2/55 Grand Plaza Drive,Browns Plains, QLD, 4118,Australia
• Employee TypePermanent Full Time

Description

We’re looking for someone who is passionate about working with young people living with disability to join our Inclusive Employment Australia team. You will coach, guide, and empower young people to overcome barriers, build work readiness and secure sustainable employment.

your opportunity

As the Job Development Coach, you'll help young people living with disability build confidence, overcome barriers and achieve sustainable employment outcomes. This is a hands-on, relationship-focused role where you'll work directly with young people, employers and community stakeholders to create meaningful opportunities.

Your day to day will include:

• Conduct individual assessments and develop personalised job plans
• Create inclusive employment opportunities by engaging with employers
• Advocate for young people and support them into meaningful work
• Provide ongoing post-placement support to ensure long-term success
• Collaborate with internal teams and community stakeholders
• Promote youth-first, strengths-based approaches to employment

what we are looking for

You believe that employment can be life changing. You're motivated by helping others succeed and enjoy building genuine relationships with people from all walks of life.

While experience in employment services is not essential, you'll bring outstanding customer service skills, resilience, curiosity and a willingness to learn. Candidates from retail, hospitality, sales or other fast-paced customer-facing environments are encouraged to apply.

In addition, you also bring:

• The ability build genuine connections with young people, employers and community stakeholders
• A high degree of emotional intelligence
• An understanding of, or genuine willingness to learn about, the challenges faced by young people living with disability
• The motivation to achieve measurable outcomes, stay organised and work in a structured KPI driven environment
• Excellent administration skills for case noting and compliance requirements, digital capability and the ability to rapidly learn new systems and processes
• A positive mindset, great problem-solving skills and the ability to take initiative
• The ability and confidence to engage with a diverse range of people
• The readiness to show up and make a meaningful difference. Every day, with every young person

yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

With over 20 years delivering youth specialist employment services, we understand everyone is unique – and so is their journey to finding work. We don’t just help with the job hunt. We provide tailored, youth-focused support for young people to get work, skills and practical help to transform their lives. We supported 5,922 young people across our employment services programs in 2024/25.

Realise your potential at yourtown

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to transform futures and not accept the status quo.

Your employment experience will include:

• salary packaging options to increase your take home pay
• fortnightly/ monthly RDOs
• access to Paylab to help you save on everyday items like groceries, pharmaceutical, automotive services, as well as things like clothing, books, electricals, furniture, and even holidays!
• opportunities for internal and external professional development
• free access to LinkedIn Learning including over 16,000 learning modules
• a genuine focus on employee health and wellbeing
• yourWellness program includes free access to Calm & Centr Apps
• access to free and confidential counselling sessions for you and members of your immediate family
• access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
• an environment that genuinely values diversity and cultural capability and is an equal opportunity employer

Role closes: 27 July 2026

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

Successful applicants must be able to comply with federally funded Department system access requirements, including establishing and maintaining a valid myID account for secure authentication and MUST not be subject to any active NDIS Commission banning orders or legal prohibitions from working within the National Disability Insurance Scheme (NDIS).

At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.