ITSM Consultant

Kinexus; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

Kinexus seeks an experienced ITSM Security Consultant for a 12-month contract to manage day-to-day ICT and physical/personnel security across the business. You will be the go-to advisor for security and supply chain risk with federal government customers.

Responsibilities include hands-on ICT security operations, policy maintenance, ITSM support, and risk assessments. The role requires citizenship, NV1 clearance, and strong writing skills to produce assessments for government clients.

Qualifications

• 5+ years in ICT security, security risk or GRC roles.
• Hands-on experience responding to Commonwealth customer security and risk requirements.
• Working knowledge of the ISM, PSPF, Essential Eight and ACSC supply chain guidance.
• Experience with ITSM tools and processes (e.g. ServiceNow, Jira Service Management, ITIL).
• Strong writing skills. You'll be producing assessments and responses that go to government customers.
• Australian citizenship and an existing NV1 security clearance.

Responsibilities

• Run day-to-day ICT security operations: access management, patching and vulnerability oversight, incident triage and response, and security monitoring.
• Maintain security policies, procedures and registers, and support ITSM processes (incident, change and problem management).
• Oversee general security, including physical, personnel and information security.
• Respond to federal government customer security questionnaires, risk assessments and assurance requests.
• Assess and manage supply chain and third-party risk, including vendor due diligence and ongoing monitoring.
• Brief management on security risks and remediation priorities.

Skills

ICT security

Security risk

GRC

Incident response

Vendor due diligence

Policy writing

Tools

ServiceNow

Jira Service Management

ITIL

Job description

ITSM Security Consultant

Contract length: 12-Month Contract

About the role

We're looking for an experienced ICT security professional to join us on a 12-month contract. You'll manage day-to-day ICT and physical/personnel security across the business, and be the go-to person for security and supply chain risk questions from our federal government customers.

What you'll do

• Run day-to-day ICT security operations: access management, patching and vulnerability oversight, incident triage and response, and security monitoring
• Maintain security policies, procedures and registers, and support ITSM processes (incident, change and problem management)
• Oversee general security, including physical, personnel and information security
• Respond to federal government customer security questionnaires, risk assessments and assurance requests
• Assess and manage supply chain and third-party risk, including vendor due diligence and ongoing monitoring
• Brief management on security risks and remediation priorities

What you'll bring

• 5+ years in ICT security, security risk or GRC roles
• Hands-on experience responding to Commonwealth customer security and risk requirements
• Working knowledge of the ISM, PSPF, Essential Eight and ACSC supply chain guidance
• Experience with ITSM tools and processes (e.g. ServiceNow, Jira Service Management, ITIL)
• Strong writing skills. You'll be producing assessments and responses that go to government customers
• Australian citizenship and an existing NV1 security clearance