IT Systems Specialist

WAFC; Western Australia; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free on-site parking

On-site gym

Birthday leave

EAP service

Salary packaging capped benefits and 1

Professional development

Monthly social gatherings

Job summary

WA Football (WAF) in Western Australia seeks an attentive IT Support professional to maintain systems, support staff, and coordinate with external providers. You will manage access, devices, backups, and security while driving improvements and AI adoption.

The role requires hands-on IT experience, relevant qualifications, and strong communication skills to support staff across the organisation. A police clearance is required or willing to obtain.

Qualifications

• Relevant IT qualifications with certified frameworks desirable (ITIL, cloud or cybersecurity).
• Hands-on IT support and troubleshooting experience.
• Strong knowledge of IT environments, networks and cloud technologies.
• Experience managing user access, devices, backups and IT security.
• Ability to diagnose problems and own resolution.
• Proactive approach to improving systems and processes.
• Excellent communication and customer service, even with non-technical users.
• Ability to work independently and prioritise tasks.
• Current National Police Clearance or willingness to obtain.

Responsibilities

• Deliver day-to-day IT support and troubleshooting for staff.
• Maintain IT systems, networks and end-user devices.
• Manage user access, permissions and technology assets.
• Monitor system performance, security, backups and recovery.
• Maintain accurate IT documentation and records.
• Support IT policies, projects and AI adoption.
• Coordinate with external IT suppliers and service providers.
• Provide technical advice, guidance and training to staff.

Skills

IT qualifications

ITIL

Microsoft certs

Cloud technologies

Cyber security

IT support

Troubleshooting

Networks

User access management

Backups & security

Problem solving

Proactive improvements

Communication skills

Independent worker

Police clearance

Job description

• Do you enjoy working collaboratively in an energetic environment?
• Want to make a difference in the football community?

About us:

WA Football (WAF) is the peak Australian Rules Football body in Western Australia and plays a key leadership, governance and funding role to football throughout the State, whilst also driving the overall development and growth of the sport.

WAF is a not-for-profit organisation that plays an important role in the ongoing development of football across all communities.

We are passionate about what we do and the people we work with. Our environment is welcoming, diverse, collaborative and team driven.

Our values:

Our organisational values are front and centre of everything we do. Every service we provide, every interaction we have, and every employee behaviour provides evidence and validates these values:

• Integrity
• Belonging
• Growth

Working at WAF is more than just a job, you will be joining our WAF family, you will love what you do and the people you work with.

Job Description

About the role:

Working within the Operations and Capability business unit you will be responsible for delivering day-to-day IT support, maintaining IT systems and infrastructure, administering key platforms, managing technology assets and documentation, supporting system improvements and projects, and coordinating with external service providers. Your primary responsibilities will include:

• Deliver responsive day-to-day IT support and troubleshooting to staff.
• Maintain IT systems, networks and end-user devices.
• Manage user access, permissions and technology assets.
• Monitor system performance, security, backups and recovery.
• Maintain accurate IT documentation, procedures and records.
• Support IT policies, technology projects, system improvements and AI adoption.
• Coordinate with external IT suppliers and service providers.
• Provide technical advice, guidance and training to staff.

Desired Skills and Experience

To be considered for this position you will need to demonstrate the following criteria:

• Relevant IT qualifications, with Microsoft, ITIL, cloud or cyber security certifications desirable.
• Hands-on experience providing IT support and troubleshooting.
• Strong knowledge of IT environments, networks and cloud technologies.
• Experience managing user access, devices, backups and IT security.
• Ability to diagnose problems and take ownership through to resolution.
• A proactive approach to improving systems, processes and technology.
• Strong communication and customer service skills, particularly with non-technical users.
• Ability to work independently and prioritise.
• Possession of a current National Police Clearance and/or willingness to obtain

Why work for us:

We facilitate an inclusive and supportive culture that makes coming to work a rewarding experience. We have exciting and rewarding benefits like:

• Free on-site parking
• Access to an on-site gym
• Birthday leave
• EAP service
• Salary Packaging capped benefits to $15,900 per annum and novated lease
• Access to professional development
• Monthly social gatherings with food and drinks provided.

Applications close at5.00pm on Tuesday the 17th of November 2026. We reserve the right to close applications prior to the closing date.

All applicants will be required to present a current National Police Clearance (no older than six months).