IT System Analyst

Harris Farm Markets; Strathfield Municipal Council; On-site; AUD 90,000 - 130,000; Full time

Job summary

Harris Farm Markets in NSW seeks a System Analyst to bridge business needs and technology, supporting growth across 30+ stores. You’ll gather requirements, design system specifications, and collaborate with IT and business teams to deliver workable solutions.

Ideal candidates have 3–5 years in a similar role, strong SQL and communication skills, and a BA/BS in CS/IT or related field. Experience with D365 F&O and testing is a plus, contributing to seamless operations across our stores and head

Qualifications

• 3–5 years' experience in System/Business Analysis or related role.
• Ability to translate business needs into technical specifications.
• Strong SQL skills for data extraction and analysis.
• Experience communicating with technical and non-technical stakeholders.

Responsibilities

• Collaborate with business stakeholders to gather and analyse requirements.
• Translate requirements into technical specifications and system designs.
• Identify, troubleshoot, and resolve issues within systems.
• Participate in testing of new features and bug fixes.
• Create and maintain documentation of system designs and tests.
• Act as liaison between business users and technical teams.

Skills

Analytical thinking

SQL

Communication

Stakeholder liaison

Problem solving

Education

Bachelor's degree in CS/IT/Business Admin

Tools

Dynamics 365 F&O

SQL Server

Software testing practices

Job description

Bridge the gap between what Harris Farm needs and what technology can deliver.
Harris Farm is in the midst of a genuine transformation journey, and we're building the systems and technical foundation to support our growth across 30+ stores. As a System Analyst, you'll be the crucial link between our business teams and technical experts - translating what they need into solutions that actually work. Your role sits at the heart of this work.

What You'll Do

• Collaborate with business stakeholders to gather, document, and analyse requirements, ensuring a clear understanding of their needs and objectives
• Work closely with technical teams to translate business requirements into technical specifications and system designs that are both feasible and aligned with business goals
• Identify, troubleshoot, and resolve technical issues within systems, ensuring system functionality and user satisfaction
• Participate in testing of new features and bug fixes to ensure software meets required standards and functions as expected
• Create and maintain comprehensive documentation of system designs, test cases, and project information
• Act as the liaison between business users and technical teams, communicating clearly in both directions

About You

We're looking for someone with:

• Excellent analytical and problem-solving abilities, with a focus on understanding complex systems and business processes
• 3-5 years' experience in a similar role as a System Analyst, Business Analyst, or related position
• Strong understanding of software development processes, system architectures, and technology fundamentals - you understand technical discussions and can engage confidently
• Proficiency in writing and executing SQL queries for data extraction, manipulation, and analysis
• Strong verbal and written communication skills - the ability to convey technical information to non-technical stakeholders and vice versa
• A genuine interest in how systems solve real business problems
• A Bachelor's degree in Computer Science, IT, Business Administration or a related field,

Experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O), and experience with software testing practices are all a plus.

Why Harris Farm

Harris Farm is a family-owned Australian fresh food retailer with 30+ stores across NSW, ACT and QLD. Our Support Office is where purpose meets practice - a small, high-performing team that makes a real impact on a business people genuinely love. You'll work on systems that directly support teams across our stores, our warehouse, and our head office. Come as You Are, Grow as You Go - if you want your work to mean something and do it alongside people who genuinely care, this is that place.