IT Support Engineer — Linux, Windows & Cloud Ops

Rubicon Water; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Rubicon Water is seeking an IT Support Engineer to maintain staff and systems across our global offices. You will provide day-to-day support for devices, accounts, networks and servers, working with an experienced IT and DevOps team.

You will gain hands-on experience with infrastructure, cloud platforms, scripting and cybersecurity while helping to improve processes and documentation. Applicants must have the right to live and work in Australia.

Qualifications

• Degree or formal IT qualification.
• Strong IT aptitude across hardware, tools and technologies.
• Windows administration experience and Linux expertise.
• Experience with virtualization (Proxmox/VMware), firewalls, switches, servers, backups and AD.
• Cloud administration experience with AWS and/or Azure.
• Scripting ability (PowerShell, Python, Bash).
• Strong documentation and communication skills.

Responsibilities

• Provide day-to-day IT support to staff across Rubicon's global offices.
• Set up and support laptops, phones and user accounts.
• Help maintain office networks, servers, backups and infrastructure.
• Respond to IT incidents and fix/escalate as needed.
• Administer Linux servers, web servers and reverse proxies.
• Administer Microsoft 365, with AWS and Azure cloud platforms.
• Work with vendors on licences, accounts and procurement.
• Keep clear documentation of systems and processes.
• Contribute to IT/DevOps team delivering to quality standards.
• Look for opportunities to simplify, automate or improve IT practices.

Skills

Windows admin

Linux expertise

Virtualisation Proxmox/VMware

Cloud AWS/Azure

Scripting PowerShell/Python/Bash

Active Directory

Networking/Servers/Backups

Documentation

Interpersonal communication

Education

Degree in IT field

Tools

Proxmox

VMware

Microsoft 365

AWS

Azure

Active Directory

Job description

Rubicon Water is seeking an IT Support Engineer to maintain staff and systems across our global offices. You will provide day-to-day support for devices, accounts, networks and servers, working with an experienced IT and DevOps team.

You will gain hands-on experience with infrastructure, cloud platforms, scripting and cybersecurity while helping to improve processes and documentation. Applicants must have the right to live and work in Australia.