IT Support Analyst — Windows 11 & Flexible Work Options

KBR, Inc.

Sydney

Hybrid

AUD 65,000 - 90,000

Full time

30 hours ago

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Benefits offered by this job

Industry salaries

Novated leases

Income protection

Membership fees

Flexible work

End of trip facilities

Stock purchase plan

Parental leave

Growth opportunities

Job summary

KBR Infrastructure Solutions Australia in Australia seeks an IT Helpdesk Level 2 technician to deliver desktop support for Windows 11 and Microsoft Office, handling break/fix and service requests with proactive communication.

You will assist network, voice and server teams, set up and decommission offices and project sites, and maintain accurate inventory while supporting on-site operations and occasional work-from-home arrangements.

Qualifications

Australian citizenship required.
Strong troubleshooting for Windows 11 and Microsoft Office.
Experience with desktop, laptop and workstation hardware.
Basic network troubleshooting; Cisco knowledge preferred.
Familiarity with Dell client/server hardware.
Knowledge of IPT voice technologies.
Experience with Microsoft server technologies.
Experience migrating data between PCs.
Ability to troubleshoot printing issues.

Responsibilities

Provide hands‑on desktop support as directed by network, voice and server teams.
Respond to break/fix and service requests within SLAs.
Establish and decommission offices and project sites as required by IT Site Services.
Maintain inventory of deployed assets and warehouse equipment.