IT Service Desk Lead (Contract)
Publicroles
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Job summary
Publicroles is seeking a Service Desk Team Lead in Adelaide to guide a frontline service desk, mentor a small team, and ensure timely incident resolution with strong SLAs. This contract role offers a stable environment and a competitive salary, reflecting government-facing responsibilities.
The position supports the Department for Housing and Urban Development in South Australia, with a focus on high-quality IT support delivery and customer service excellence.
Job description
Publicroles is seeking a Service Desk Team Lead in Adelaide to guide a frontline service desk, mentor a small team, and ensure timely incident resolution with strong SLAs. This contract role offers a stable environment and a competitive salary, reflecting government-facing responsibilities.
The position supports the Department for Housing and Urban Development in South Australia, with a focus on high-quality IT support delivery and customer service excellence.
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