IT Intern

Help At Hand Support Services; Melbourne; On-site; AUD 13,000 - 27,000; Part time

Benefits offered by this job

Learning Opportunity

Hands-On Experience

Growth Potential

Job summary

Help At Hand Support Services in Melbourne seeks an IT Intern to gain hands-on experience while contributing to troubleshooting hardware and software, network management, and system maintenance.

You will assist with web development, care coordination tools, and IT documentation, while learning from experienced professionals in a supportive environment. A 3-month on-site internship with potential for full-time opportunities.

Qualifications

• Degree in IT or CS required.
• Strong problem-solving and communication skills.
• Willingness to learn and work hands-on.
• Currently pursuing or recently completed degree.

Responsibilities

• Assist with diagnosing hardware and software issues.
• Support network and systems management tasks.
• Help with software tools and content updates.
• Contribute to web development tasks for care coordination platforms.
• Document IT processes and assist with security practices.

Skills

Problem solving

Communication skills

Proactive attitude

Education

Degree in Information Technology or Computer Science

Job description

Help At Hand Support Services – Bundoora VIC

Location: Bundoora Duration: 03 months - Full time or part time (3 months equivalent) - Monday to Friday

Are you passionate about technology and eager to apply your IT skills in a real-world setting? Join Help at Hand Support as an IT Intern and gain hands‑on experience while making a difference!

About Us

IT Intern - Help at Hand Support

Location: Bundoora Duration: 03 months - Full time or part time (3 months equivalent) - Monday to Friday

Are you passionate about technology and eager to apply your IT skills in a real-world setting? Join Help at Hand Support as an IT Intern and gain hands‑on experience while making a difference!

About Us

Help at Hand Support is a leading NDIS provider, offering top‑notch support services to individuals with disabilities. We are dedicated to upholding our core values of Honesty, Earnestness, Accountability, Reliability, and Trustworthiness.

What You'll Learn

• Technical Support: learn how to troubleshoot hardware and software issues, providing essential IT support to the team.
• Network & Systems Management: gain experience in monitoring and maintaining network systems and resolving connectivity issues.
• Software Tools: assist in managing and updating key software systems used for care coordination and office operations.
• Web Development: get hands‑on experience building and maintaining websites, including updating content and improving functionality.
• Project Collaboration: work closely with the IT team on various technology‑related projects and initiatives.

Key Responsibilities

• Help troubleshoot and resolve technical issues for staff.
• Assist in managing hardware, software, and network systems.
• Support the IT team in implementing technology upgrades and maintenance.
• Assist with ensuring security and protecting sensitive information.
• Provide administrative support for IT‑related tasks and documentation.

What We Offer

• Learning Opportunity: a chance to gain practical experience in IT within a dynamic work environment.
• Hands‑On Experience: get involved in real technical support tasks and projects that impact the daily operations of the business.
• Growth Potential: opportunity for full‑time positions based on performance and fit.

Who We’re Looking For

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
• Someone who loves problem‑solving and working with technology.
• Strong interest in IT support, networking, and systems management.
• Good communication skills and a proactive, hands‑on attitude.
• Eagerness to learn and tackle new challenges.

If you're ready to put your IT skills to use and learn from experienced professionals, we'd love to hear from you!