IT General Manager - Service Delivery & Architecture Leader

Brightwater Care Group Ltd.

Western Australia

On-site

AUD 180,000 - 260,000

Full time

6 days ago
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Benefits offered by this job

Salary packaging
Flexible work arrangements
BrightwaterPlus discounts
MyFitnessPassport
24/7 medical & mental health
Employee referral scheme
Parental leave & return-to-work bonus

Job summary

Brightwater Care Group Ltd. is seeking an experienced General Manager Information Technology to set the strategic direction and drive performance across our ICT function in Western Australia.

Reporting to the CIO, you will lead Service Delivery, Engineering and Technical Architecture, ensure secure, reliable services, and partner with senior leaders, staff and external partners to deliver measurable outcomes and continuous improvement.

Qualifications

  • Significant senior leadership experience across Information and Communications Technology.
  • Ability to translate strategy into operational plans, service improvements and measurable business outcomes.
  • Strong stakeholder engagement and communication skills with the ability to partner with technical and non-technical audiences.
  • Experience leading leaders, building team capability and creating a high-performance culture.

Responsibilities

  • Lead Service Delivery, Engineering and Technical Architecture.
  • Translate strategy into practical plans, service priorities and measurable outcomes.
  • Collaborate with senior leaders, stakeholders, vendors and delivery teams.
  • Strengthen technology governance, service performance and workforce capability.

Skills

Senior leadership
Service delivery
Infrastructure & architecture
Stakeholder engagement
Vendor & risk management
Financial management

Education

Relevant IT qualification
ITIL/COBIT/TOGAF/PRINCE2/MSP certification

Job description

Brightwater Care Group Ltd. is seeking an experienced General Manager Information Technology to set the strategic direction and drive performance across our ICT function in Western Australia.

Reporting to the CIO, you will lead Service Delivery, Engineering and Technical Architecture, ensure secure, reliable services, and partner with senior leaders, staff and external partners to deliver measurable outcomes and continuous improvement.

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