IT Delivery Manager - Observability & Cloud Engineering

Avocado Consulting; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Avocado Consulting is seeking a hands-on Technical Delivery Manager to lead observability and monitoring solutions for client projects. You will work with client teams and internal consultants to define monitoring strategies and translate business and technical requirements into actionable delivery plans.

Key responsibilities include breaking deliverables into work packages, maintaining delivery plans, baselining scope and budget, and guiding cross-functional teams through implementation to

Qualifications

• Hands-on delivery management experience.
• Understanding of observability tools and cloud environments.
• Experience with APM, infrastructure monitoring, RUM, synthetics and OpenTelemetry.

Responsibilities

• Interpret and translate client requirements into practical delivery plans.
• Develop and maintain integrated delivery plans with milestones and acceptance criteria.
• Baseline scope, schedule and budget; track delivery and reforecast as needed.
• Lead client teams, architects, engineers and observability specialists through implementation.
• Forecast resource demand and resolve conflicts to protect milestones.
• Establish governance and lead reviews, steering committees and exec forums.

Skills

Delivery management

Observability

Cloud environments

APM

RUM

Synthetics

OpenTelemetry

Tools

OpenTelemetry

Synthetics

RUM

APM

Job description

We are an IT consultancy with a primary focus on end-to-end project delivery and solution development across software testing, cyber security, observability, and AI engineering.

We are looking for a hands‑on Technical Delivery Manager who can lead, consult, and deliver high-impact observability and monitoring solutions.

About the Role

Working with client teams and internal consultants to define monitoring strategies and translate business & technical requirements. You’ll be familiar with monitoring technologies such as APM, synthetics, Real User Monitoring (RUM), infrastructure monitoring, and AI-powered insights.

• Interpret Statements of Work, proposals and contractual commitments, breaking deliverables into a practical work breakdown structure, implementation phases, milestones and acceptance criteria.
• Develop and maintain integrated delivery plans covering activities, effort estimates, resource assignments, dependencies, sequencing, critical path, risks, assumptions, quality gates and client responsibilities.
• Baseline scope, schedule and budget, track delivery against the approved plan, and reforecast or recover the plan when delivery moves outside agreed tolerances.
• Lead client teams, architects, engineers and observability specialists through the implementation plan, ensuring work is ready, correctly sequenced and completed to agreed quality and acceptance standards.
• Maintain a forward view of resource demand, capability requirements and delivery capacity, resolving conflicts and escalating gaps that could affect milestones or client commitments.
• Establish fit-for-purpose governance and lead status reviews, steering committees and executive forums covering progress, financials, risks, decisions, changes, dependencies and actions.

About You

• Extensive experience as a hands‑on delivery manager.
• Basic understanding of observability tools and cloud environments.
• Some experience with APM, infrastructure monitoring, RUM, synthetics and OpenTelemetry.