IT Asset Coordinator

Compnow; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free day of leave on birthday

Five weeks annual leave

Employee discounts on IT Equipment

Employee discounts on accommodation in

Training programs designed for you

Long term career pathways

Job summary

Compnow in Melbourne is seeking an IT Asset Coordinator to manage the full lifecycle of internal technology assets, from acquisition to disposal. You will collaborate with Finance, internal IT, purchasing and warehousing to keep assets moving and stakeholders informed.

The role suits someone who can take ownership, solve operational problems, and balance priorities in a fast-paced environment. Experience with Pronto ERP and strong Microsoft 365/Excel skills are desirable, along with a

Qualifications

• Experience in IT asset management or fleet management.
• Strong practical understanding of IT hardware and end-user devices.
• Proficiency with Microsoft 365 and Excel for data handling and reporting.

Responsibilities

• Coordinate the full lifecycle of Compnow's internal technology assets from acquisition to disposal.
• Review asset requests, approvals, and alternatives.
• Create orders, manage invoices, and maintain asset/stock records in systems.

Skills

Microsoft 365

Excel

Data analysis

Customer service

Tools

Pronto ERP

Asset management system

Ticketing systems

Job description

At Compnow, we're more than a leading Australian technology provider. We're a team of innovators, problem-solvers, and trusted advisors helping organisations unlock the full potential of technology.

For more than three decades, we've partnered with businesses across the country to deliver tailored IT solutions, from end-user computing and managed services to complex infrastructure, cloud, cybersecurity, and lifecycle solutions. Our success has been built on strong relationships, exceptional customer experiences, and a commitment to doing what we say we'll do.

As a privately owned and nationally recognised technology business, we've created a culture where people are empowered to make an impact, challenge the status quo, and build rewarding long-term careers. We know that great people are the key to our success, which is why we invest heavily in our team, celebrate achievements, and create genuine opportunities for growth.

Why Compnow?

Every Voice Counts

When you join our team, your skills and ideas will be welcomed.

Be Remarkable

Your contribution is key to our success. You don’t stop growing, neither do we.

Do What’s Right –

We make a point of keeping our skills current and increasing our impact.

Create Connections –

Your manager acts as a mentor to help guide you and your career.

Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.

Perks and benefits:

• A free day of leave on your birthday
• Five weeks annual leave incentive
• Employee discounts on IT Equipment
• Employee discounts on accommodation in Bali, Indonesia
• Training programs designed for you
• Long term career pathways

What you’ll do?

As the IT Asset Coordinator, you’ll coordinate the full lifecycle of Compnow’s internal technology assets, ensuring devices, evaluation equipment and IT infrastructure are acquired, deployed, tracked, recovered and disposed of effectively. Working across Finance, internal IT, purchasing and warehousing, you’ll keep assets moving and stakeholders informed. This hands-on role suits someone who enjoys taking ownership, solving operational problems and balancing competing priorities in a fast-paced environment.

• Coordinate internal technology assets from acquisition and approval through to recovery, reuse, resale or disposal.
• Review asset requests, manage approvals and recommend suitable alternatives when required.
• Create orders, approve invoices and maintain accurate asset and stock records using Pronto and the asset management system.
• Source supplier quotes, bids and stock availability, follow up delivery timeframes and keep stakeholders informed.
• Forecast internal asset requirements and maintain appropriate stock levels to support availability and cash flow efficiency.
• Coordinate picking, consignments, courier bookings and deliveries, including equipment for new starters.
• Manage customer demonstration and evaluation equipment, confirming requirements and coordinating the timely recovery of devices.
• Partner with internal IT on device resets, mobile device management compliance, data destruction, repairs and equipment testing.
• Complete periodic asset audits and drive proactive device refresh and replacement activities.
• Lead and support the Inventory and Assets Assistant while improving processes, cost recovery and operational efficiency.

What you’ll bring?

• Previous experience in the IT channel, with an understanding of how vendors, distributors and resellers operate.
• A practical understanding of IT hardware and end-user devices, including laptops, mobile devices and peripherals.
• Strong Microsoft 365 and Excel skills, with experience managing data, tracking stock and producing reports.
• Experience maintaining accurate databases and using business analysis tools to identify trends, issues or opportunities.
• Familiarity with ticketing systems used to log, track and resolve requests.
• Strong customer service and communication skills, with the confidence to engage stakeholders across different teams and locations.
• The ability to work autonomously, take initiative and follow issues through to resolution.
• Strong organisation and attention to detail, with the ability to manage competing priorities in a fast-paced environment.
• Experience coordinating IT assets or fleets across their full lifecycle, or using Pronto ERP, will be highly regarded.
• Warehousing experience or experience supporting a junior team member will be advantageous.

What else do you need to apply?

• Travel on-site toour office in Notting Hill. This role is based 5 days a week at our Logistics Centre.
• Must be an Australian resident available to work full-time hours without restrictions.

Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.

We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don’t meet every single requirement? Don’t count yourself out just yet – you may be exactly the person we are looking for and encourage your application.

All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.