IT Administrator

Rashi Joshi; Cooma; On-site; AUD 160,000 - 180,000; Full time

Benefits offered by this job

Accommodation support

FIFO options

Job summary

Your new company in Cooma is seeking a Level 2 IT Administrator to act as a hybrid on-site generalist. The role covers end-user support, infrastructure support, and application administration with travel every alternate week.

You will work across Microsoft 365, Azure, Citrix, and SAP environments, coordinating with multiple teams to resolve incidents and maintain compliant IT systems. Based in Cooma, you will manage assets and documentation, and participate in a dynamic, high-profile

Qualifications

• Proven experience in a Level 2 IT support or systems administration role.
• Strong troubleshooting skills across hardware, software, networking, and systems.
• Experience with Microsoft 365, Windows, Azure, Citrix, and general infrastructure.
• Ability to manage competing priorities in a hands-on, site-based environment.
• Strong communication skills and ability to collaborate with multiple support teams.

Responsibilities

• Deliver Level 2 end-user and service desk support across hardware, software, and systems.
• Provide Level 1 support for key business applications such as Aconex, Primavera P6, Revit, Revizto, and SAP ECTR.
• Support infrastructure including networks, endpoints, and site connectivity (Level 2).
• Troubleshoot and resolve issues across Microsoft 365, Windows, Azure, Citrix, and SAP environments.
• Coordinate with internal IT, DSI support teams, and third-party vendors to resolve incidents.
• Maintain documentation for systems, configurations, and support activities.
• Ensure IT systems meet security and compliance standards.
• Manage IT assets including hardware/software inventory and lifecycle.
• Support application administration including user access, configuration, and maintenance.

Skills

Level 2 IT support

Windows & Microsoft 365

Azure / Citrix

Strong communication

Site-based environment

Tools

Aconex

Primavera P6

Revit

SAP ECTR

Job description

Your new company Join a large-scale, high-profile infrastructure project based in Cooma, supporting critical operations within a complex and dynamic IT environment.This organisation brings together enterprise platforms, site-based infrastructure, and global support teams, offering a unique opportunity to work across a broad technology stack.

For candidates based outside the region, FIFO arrangements and accommodation support can be considered.

Your new role As a Level 2 IT Administrator, you will act as a hybrid on-site IT generalist, primarily based in Cooma, with travel required every alternate week. You will deliver a mix of end-user support, infrastructure support, and application administration.

Key responsibilities include:

• Deliver Level 2 end-user and service desk support across hardware, software, and systems
• Provide Level 1 support for key business applications such as Aconex, Primavera P6, Revit, Revizto, and SAP ECTR
• Support infrastructure including networks, endpoints, and site connectivity (Level 2)
• Troubleshoot and resolve issues across Microsoft 365, Windows, Azure, Citrix, and SAP environments
• Coordinate with internal IT, DSI support teams, and third-party vendors to resolve incidents
• Maintain documentation for systems, configurations, and support activities
• Ensure IT systems meet security and compliance standards
• Manage IT assets including hardware/software inventory and lifecycle
• Support application administration including user access, configuration, and maintenance

Workload split:

• End-user support: 50%
• Infrastructure support: 30%
• Application support: 10%
• Asset management and administration: 10%

What you'll need to succeed

• Proven experience in a Level 2 IT support or systems administration role
• Strong troubleshooting skills across hardware, software, networking, and systems
• Experience with Microsoft 365, Windows, Azure, Citrix, and general infrastructure
• Ability to manage competing priorities in a hands-on, site-based environment
• Strong communication skills and ability to collaborate with multiple support teams

Desirable experience

• SharePoint
• Primavera P6 Professional
• Aconex
• Autodesk Revit / Revizto
• SAP ECTRLMS or specialist project management tools
• Experience in construction, engineering, or project-based environments will be highly regarded

What you get in return

• Salary package of $160,000 – $180,000 + super
• Accommodation support where required
• FIFO options available for non-local candidates
• Opportunity to work on a major infrastructure project
• Exposure to a broad and technically diverse environment
• A hands-on role with strong ownership and autonomy