ISO 9001 Quality Systems Leader — Architecture & Design

FK; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible working options

Mentoring & professional development

Job summary

FK, a design-led architecture and design studio with studios across Australia, seeks a Quality Systems Manager to maintain and improve the Quality Management System for ongoing ISO 9001 compliance. You’ll work across teams to embed quality in everyday work.

The role focuses on documenting standards, refining templates, analyzing client feedback, and driving continuous improvement to reduce risks. You’ll train and engage staff to promote a culture of quality throughout the business.

Qualifications

• Solid understanding of ISO 9001 and quality management systems.
• Experience in architecture and design is required, would suit experienced technical leader.
• Knowledge of documentation standards, coordination and project delivery processes.
• Strong communication skills with the ability to influence and guide teams.
• Excellent organisation and attention to detail in managing quality records and processes.
• Ability to train and engage teams in quality practices.
• Confidence to promote a culture of quality across all levels of the business.
• Interest in using technology and innovation to improve quality processes.

Responsibilities

• Maintain ISO 9001 certification and keep the quality system up to date and ensuring compliance with all requirements.
• Improve the quality and consistency of project documentation.
• Develop and maintain practice standards, processes and templates.
• Capture and analyse client feedback to identify ways to improve systems and reduce issues.
• Drive continuous improvement by capturing feedback and using quality insights to strengthen systems, reduce risks and promote a culture of shared accountability for quality.

Skills

ISO 9001 understanding

Architecture/Design experience

Documentation standards

Communication & influence

Quality records management

Team training & engagement

Quality culture advocate

Job description

FK, a design-led architecture and design studio with studios across Australia, seeks a Quality Systems Manager to maintain and improve the Quality Management System for ongoing ISO 9001 compliance. You’ll work across teams to embed quality in everyday work.

The role focuses on documenting standards, refining templates, analyzing client feedback, and driving continuous improvement to reduce risks. You’ll train and engage staff to promote a culture of quality throughout the business.