Island Park Manager – On-site Housing & Guest Experience

Hampshire Property Group; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

On-site accommodation

Job summary

Hampshire Island Bribie Island Caravan Park on Bribie Island, Queensland, seeks an experienced Park Manager to lead day-to-day operations, guest experience and team performance. The role offers on-site accommodation as part of the package within a relaxed island lifestyle.

You will oversee cabins, sites and guest services, drive occupancy and revenue, manage budgets and ensure safety and service standards. Join a values-led, family-owned organisation dedicated to exceptional guest experiences.

Qualifications

• Management experience in holiday parks, accommodation or tourism.
• Proven ability to lead engaged teams across front desk to maintenance.
• Strong budgeting, revenue management and cost control skills.
• Excellent organizational and communication skills.
• Commitment to guest service, safety and standards.
• Experience with reservation/POS/PMS systems.

Responsibilities

• Oversee daily park operations including cabins, sites and guest services.
• Lead, motivate and develop reception, housekeeping and grounds staff.
• Drive occupancy, revenue and guest satisfaction with Head Office support.
• Manage budgets, forecasting, expenses and reporting.
• Maintain presentation, cleanliness, safety and asset care.
• Ensure compliance with legislation and health & safety requirements.
• Resolve guest matters promptly and foster a warm service culture.
• Build relationships with suppliers and local businesses.

Skills

People leadership

Budgeting / revenue mgmt

Operations management

Guest service focus

Communication skills

Problem-solving

Weekend hours flexibility

Tools

Reservation systems

POS systems

Property management systems

Job description

Hampshire Island Bribie Island Caravan Park on Bribie Island, Queensland, seeks an experienced Park Manager to lead day-to-day operations, guest experience and team performance. The role offers on-site accommodation as part of the package within a relaxed island lifestyle.

You will oversee cabins, sites and guest services, drive occupancy and revenue, manage budgets and ensure safety and service standards. Join a values-led, family-owned organisation dedicated to exceptional guest experiences.