IS Operations Analyst

George Weston Foods; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

George Weston Foods is seeking an IS Operations Analyst to provide Azure platform administration across GWF's cloud and on‑premises environments. You will act as the Azure SME, ensuring availability, security and performance of critical infrastructure services.

In a high-volume 24/7 operation you will partner with stakeholders, lead improvement initiatives, and support incident resolution while aligning with ABF security policy.

Qualifications

• 7+ years' experience as Azure/Infrastructure Administrator with Entra ID focus.
• Experience with Active Directory, Entra ID, hybrid identity, MFA, and Conditional Access.
• Azure Local/Native qualifications and/or AVD administration experience.
• Bachelor's degree in IT or CS.
• Experience with VMware, SCCM/Intune, Cisco networking is desirable.
• ITIL v4 Foundation or change/incident management experience is desirable.

Responsibilities

• Provide Azure platform administration across cloud and on‑prem environments.
• Monitor, patch, and manage infrastructure reliability and performance.
• Collaborate with IS Security to align with ABF security policy and posture.
• Liaise with third‑party providers to resolve issues and support users.

Skills

Azure platform operations

Infrastructure administration

Identity management

Security governance

Hybrid identity

Education

Bachelor's degree in IT or CS

Tools

Azure

Microsoft Entra ID

Active Directory

Hypervisor (Azure Local/Native)

Windows Server

SCCM/Intune

Azure Arc

VMware

Cisco networking

Job description

George Weston Foods make and supply some of Australia & New Zealand's favourite and most innovative brands and products. GWF's product range is diverse and includes leading brands of breads, baked goods, smallgoods, dips, flour, milled products, animal feed and hygiene solutions. We are one of ANZ's largest food manufacturers employing over 6000 people, across 50+ sites. Our businesses are diverse and include Tip Top, DON, MAURI, Yumi's, Jasol and The Artisanal Group supported by a corporate /shared services function.

GWF is a wholly owned subsidiary of Associated British Foods plc, a diversified international food, ingrediants and retail group with sales of £15.4bn, 133,000 employees and operations in 53 countries around the world.

As the IS Operations Analyst, you will provide Azure platform administration and Infrastructure Operations services across GWF's cloud and on-premises environments. You will act as the Azure SME, taking ownership and accountability for Azure environments including Microsoft Entra ID, Azure Arc, identity management, security management, governance and platform optimisation. Working within a high-volume 24/7 operational environment, you will support business-as-usual operations, incident and problem resolution, and continuous improvement initiatives. This role offers the opportunity to partner with stakeholders across the business while ensuring the availability, security and performance of critical infrastructure services.

On a day-to-day basis, you will:

• Provide Azure platform administration and Infrastructure Operations services across GWF's cloud and on-premises environments.
• Manage and support Microsoft Azure services, Microsoft Entra ID, Active Directory, Hypervisor (Azure Local/Native), Windows Server operating systems, SCCM/Intune, storage and recovery technologies.
• Proactively monitor and resolve technical issues across GWF's infrastructure environment, including on-premises platforms, Windows Server services, Azure services and related cloud infrastructure.
• Serve as the Azure Platform SME, providing technical ownership, guidance and accountability for the Azure platform and its ongoing operational health.
• Collaborate with IS Security teams to align with and support GWF and ABF security policy and posture, including Azure, Microsoft Entra ID, privileged access, conditional access and identity governance controls.
• Execute and improve day-to-day operational tasks and activities including patching, monitoring, capacity planning, tuning and performance.
• Actively lead and develop strategic planning and continuous improvement initiatives within infrastructure environments, including on-premises platforms, Windows Server services, Azure services and cloud infrastructure.
• Effectively liaise with third‑party providers and external organisations to ensure efficient resolution of issues and provide excellent customer service to all GWF team.

The ideal candidate will have:

• 7+ years' experience as an Azure and Infrastructure Administrator, with Azure platform operations and Microsoft Entra ID as core skillsets.
• Azure platform administration experience and qualifications covering compute, storage, networking, monitoring, backup, governance, RBAC, cost management and automation.
• Demonstrated experience with Active Directory, Microsoft Entra ID, hybrid identity, identity lifecycle management, MFA, Conditional Access and access management.
• Relevant Azure Local or Native qualifications or demonstrated administration experience, together with Azure Virtual Desktop (AVD) administration experience or qualifications.
• Bachelor's degree in Information Technology, Computer Science or equivalent industry experience.
• Experience with VMware, SCCM/Intune, Cisco networking and related on-premises and cloud technologies will be highly regarded.
• ITIL v4 Foundation certification or demonstrated experience operating within change and incident management processes is desirable

During the recruitment process you may be required to complete pre‑employment screening tests which include a criminal record check.

At GWF we strive to create a place where everyone belongs, everyone is valued, and everyone has equal opportunity. We encourage applications from people of all ages, nationalities, abilities, and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.

So we can get to know you in the best possible way, we're happy to adjust our recruitment process to support accessibility needs. Let us know your needs in providing a positive, barrier‑free recruitment process.