International Student Advisor

Australian Catholic University; Sydney; On-site; AUD 116,000 - 125,000; Full time

Benefits offered by this job

Flexible work

Study leave

Leave provisions

Salary packaging

Job summary

Australian Catholic University (ACU) in Sydney CBD is seeking an International Student Adviser (ISA) to support international students across their study journey. You will collaborate with the Education Pathways Directorate to improve onboarding, maximise enrolment conversion, and contribute to student retention.

The role requires coordinating CoE processing for continuing students and serving as a primary contact for referrals to ACU services like academic skills and counselling.

Qualifications

• Supports international students throughout their student journey.
• Works with Education Pathways Directorate to enhance onboarding and retention.
• Handles Confirmation of Enrolment (CoE) processing for continuing students.

Responsibilities

• Supports international students throughout their student journey.
• Works with Education Pathways Directorate to enhance onboarding and retention.
• Handles Confirmation of Enrolment (CoE) processing for continuing students.

Job description

Australian Catholic University – Sydney CBD NSW

The International Student Adviser (ISA) supports international students throughout their student journey. The ISA Team works closely with the International Student Transition and Orientation staff in the Education Pathways Directorate to enhance the onboarding experience of international students, maximising acceptance to enrolment conversion and contributing to their retention. The ISA is a key contact point for international students requiring assistance or referral to specialist ACU services such as academic skills, counselling and well-being. The ISA team is responsible for Confirmation of Enrolment (CoE) processing for continuing students.

For full position details, refer to the position description

Contact:

General enquiries can be sent to Candice Ager - International Student Advisors at: ************@acu.edu.au

What we offer:

The University pursues an excellence agenda and offers an environment where staff are welcomed and safe, and valued through development, participation and involvement.

Total remuneration valued to $116,410 - $125,049 total rem (pro rata) pa, including salary component $98,367 - $105,667 (pro rata) pa (HEW 6), employer contribution to superannuation and annual leave loading.

17% employer superannuation contributions to eligible continuing and fixed-term staff.

Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.

As an ACU staff member, you will have access to generous benefits which include but not limited to: flexible work, study leave, a variety of leave provisions and salary packaging. Find out more information about the benefits or working at ACU here.

Applications close: 08-NOV-2026 at 11:59pm AUS Eastern Standard Time

Preferred candidates will be required to complete mandatory pre-employment declarations and background checks, including those related to gender-based violence and foreign interference, in line with ACU's compliance requirements.

This position requires a Working with Children Check (WWCC) and/or Working with Vulnerable People Check (WWVP) (ACT only).

Your Privacy of personal information is maintained in accordance with ACU policy. For more details visit: www.acu.edu.au/careers

ACU is committed to fostering an inclusive workplace culture that values diversity and enables our people to reach their potential. This is underpinned by our mission and values, grounded in our respect for all people and the advancement of the common good. In line with our commitment to equity, diversity and inclusion we welcome candidates from all backgrounds and lived experiences. ACU is recognised as a Veteran Employment Supporter and veterans are encouraged to apply. ACU offers support for candidates that may require adjustments through the recruitment process. Please contact ***********@acu.edu.au to discuss your requirements in confidence.

About ACU:

Australian Catholic University (ACU) is a publicly funded university whose teaching, research and service is shaped by the vision of flourishing lives, thriving communities, and a more ethical future for our world. ACU has more than 2,500 staff and 34,000 students across eight campuses: Ballarat, Brisbane, Canberra, Melbourne, North Sydney, Strathfield, Blacktown and Rome.

ACU draws on the Catholic intellectual tradition which values human reason and welcomes everyone regardless of their faith, cultural tradition or circumstances. ACU invites all staff - both academic and professional - to embrace, and to support in ways meaningful to them, its mission to respect the dignity of every human person, to seek knowledge and to advance the common good.

ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.