International Project Manager - Pacific Islands

Beyond Essential Systems Pty Ltd; Melbourne; Remote; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Flights covered

Accommodation provided

Monthly per diem

Job summary

Beyond Essential Systems Pty Ltd is recruiting an International Project Manager to lead Tamanu EMR deployments across Pacific Island Countries. Based in Australia or NZ, you will spend about 90% of your time travelling to deployment sites to implement and optimise Tamanu and the Tupaia platform for health reporting.

You will gather requirements with Ministries of Health, configure systems, deliver targeted training, and provide ongoing support.

Qualifications

• Tertiary qualifications in Clinical Health, Public Health, Global Health, Digital Health, or related field.
• 1-2 years’ experience working in a hospital setting.
• Experience with digital health tools and platforms.
• Experience living or working in low-resource or culturally diverse settings.
• Strong teamwork and communication skills and high autonomy.

Responsibilities

• Requirements-gathering with health ministries to configure Tamanu EMR and Tupaia for local needs.
• Configure platforms including data, permissions and translations for delivery teams.
• Deliver training to end-users and provide on-the-ground support during go-lives.
• Post-implementation support and ongoing needs assessment.
• Develop work plans, change management strategies and country reports.

Skills

Teamwork

Communication

Autonomy

Problem-solving

Education

Tertiary qualification in Clinical Health

Tertiary qualification in Public Health

Tertiary qualification in Global Health

Tertiary qualification in Digital Health

Tools

Tamanu EMR

Tupaia data platform

Digital health tools

Job description

International Project Manager - Pacific Islands

Beyond Essential Systems Pty Ltd – Melbourne VIC

Tamanu is a patient level electronic medical record (EMR) used across multiple Pacific Island Countries, and we are seeking a Project Manager to join our Tamanu team. An opportunity to grow your project management skills in the Pacific, we are hiring an International Project Manager to support existing deployments to expand and optimise use of Tamanu, and as required be responsible for leading on the ground implementation in new settings.

A bit about us:

Here at Beyond Essential Systems (BES) we make awesome, free and open-source technology and put it to good use in the world. Our aim is to provide meaningful data to improve decision-making in low resource settings, supporting better outcomes for individuals and more resilient systems. Our services and products have an impact across health, education, supply chain and disaster management, and we are proud to provide innovative solutions while working closely with local partners in the Asia/Pacific region. We are Strategic Partners of DFAT’s Global Health Division under the Partnerships for a Healthy Region initiative, and work with multiple development partners including WHO, World Bank, UNICEF, UNFPA, and others.

About the role:

We are currently recruiting for a 12 month contract (with potential for extension). The successful applicant can be based in Australia or NZ, but will be required to spend most of the time traveling to the countries in which we deploy Tamanu. The expectation would be that the Project Manager is willing and available to spend 90% of their time travelling.

This role will support the implementation of the Tamanu Electronic Medical Record (EMR) across health facilities, including the implementation of the Tupaia data platform for health system reporting. The role of the Project Manager with respect to Tamanu may include expansion of use, roll out of new features, refresher training, post implementation use assessment and encompasses on the ground requirements gathering and product configuration.

Key responsibilities:

• Requirements-gathering with stakeholders at the partner country Ministry of Health to ensure the Tamanu EMR and Tupaia reporting platforms are configured to meet local needs, workflows, and health system reporting requirements
• Configuration of both platforms, including creation and importation of reference data, user permissions, and translation of requirements into actionable pieces of work for the software development team
• Delivery of Tamanu EMR and Tupaia training to end-users (health system workforce) targeted to individual needs and digital health literacy
• Provide ‘at-the-elbow’ support to Tamanu EMR and Tupaia users during any go-lives, and new feature roll out
• Be available to provide constant post-implementation phase support to all users as the system is refined to meet needs
• Project documentation including, for example, development of work plans, context-specific training materials, a change management strategy etc.
• Work with the BES team to develop country level reports in line with contracted/donor funding reporting cycle requirements as required
• Provide software demonstrations and trainings as required on BES and related software, including Tamanu and Tupaia
• Ensure compliance with policies and fiduciary responsibilities in the carrying out of contracts
• Attend meetings and conferences on behalf of BES, including delivering presentations where required
• Promote BES and BES products and generate revenue leads by collaboration with partner countries and organisations
• Other duties as reasonably requested by your manager, including support on other projects if required

About you:

You’ll have a real connection with our purpose and be looking for a role with meaningful influence and impact on the lives of others. You’ll be a natural collaborator with initiative and drive.

You’ll have:

• Tertiary qualifications in one of: Clinical Health (e.g. Nursing, Medicine, other health field), Public Health, Global Health, Digital Health, or related field
• At least 1-2 years’ experience working in a hospital setting
• Ideally, you’ll have experience in:
  • Working with digital health tools
  • Living or working in low-resource or culturally diverse settings
• Personal attributes:
  • Strong teamwork and communication skills, with the ability to work with individuals from a variety of professions
  • Resilience working in tough environments, with a high level of autonomy and the ability to solve problems, coupled with the ability to recognise when assistance is required and the willingness to ask for that assistance
  • Ability to remain calm under pressure
  • High comfort with and ability to learn new technology

What’s in it for you?

• The opportunity to lead and contribute to on the ground management of a major digital health and international development project.
• The opportunity to live overseas and experience a new place and culture.

What will BES cover with respect to this position?

• Rent/accommodation in-country
• Return flights to your home country in accordance with a schedule as determined between the Project Manager and their manager
• A monthly per diem to cover costs associated with living overseas
• Work with a mission-driven team that is committed to transforming healthcare in low-resource settings through technology.

We strongly encourage women, Aboriginal and Torres Strait Islander people, and individuals from other underrepresented communities in the technology and international development sectors to apply.