Internal Sales Support Specialist

Hr Staff N' Stuff; City of Brisbane; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Profit share scheme

Motor vehicle and health insurance

Travel and accommodation discounts

Study assistance

Wellbeing and community programmes

Discounted Bunzl products

Job summary

Bunzl APAC is seeking an Internal Sales Support Specialist to work closely with our sales and project teams, providing day-to-day support across new and existing customer opportunities while coordinating projects involving capital equipment, specialised deliveries, pricing arrangements and multiple stakeholders.

You will be the key link between sales, customers, suppliers, purchasing and operations, ensuring everyone has the right information and projects progress smoothly.

Qualifications

• Experience coordinating customer orders, projects or sales opportunities.
• Strong customer service and stakeholder communication skills.
• Ability to collaborate with sales, suppliers and operations.
• Excellent organisation and time management with competing priorities.
• Strong attention to detail and accuracy at pace.
• Good Excel capability.

Responsibilities

• Support the sales team with quotes, product options and new and existing business opportunities.
• Coordinate customer projects from initial review through to completion and delivery.
• Process and track customer orders, supplier orders, pricing arrangements and delivery requirements.
• Maintain project plans, registers, timelines, milestones and relevant documentation.
• Liaise directly with customers and suppliers to provide updates and resolve issues.
• Coordinate with purchasing, finance, operations, carriers and sales teams to keep projects moving.
• Monitor supplier updates, backorders and delivery requirements and communicate changes quickly.
• Identify opportunities to improve pricing, delivery efficiency and project margins.
• Provide practical technical and coordination support to Business Development Managers and their customers.

Skills

Sales support

Project coordination

Customer service

Order management

Commercial administration

Tools

Microsoft Office

Excel

Job description

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Bunzl is a global distribution and outsourcing business supporting customers across a broad range of industries. Our teams work closely with customers and suppliers to provide practical solutions, reliable service and products that help businesses operate effectively.

This role provides exposure across sales, purchasing, operations and project delivery, with the opportunity to build strong commercial experience within a large and established organisation.

YOUR ROLE

Working closely with our sales and project teams, you'll provide day-to-day support across new and existing customer opportunities while coordinating projects involving capital equipment, specialised deliveries, pricing arrangements and multiple stakeholders.

You will be the key link between sales, customers, suppliers, purchasing and operations, ensuring everyone has the right information and projects progress smoothly.

Your responsibilities will include:

• Support the sales team with quotes, product options and new and existing business opportunities
• Coordinate customer projects from initial review through to completion and delivery
• Process and track customer orders, supplier orders, pricing arrangements and delivery requirements
• Maintain project plans, registers, timelines, milestones and relevant documentation
• Liaise directly with customers and suppliers to provide updates and resolve issues
• Coordinate with purchasing, finance, operations, carriers and sales teams to keep projects moving
• Monitor supplier updates, backorders and delivery requirements and communicate changes quickly
• Identify opportunities to improve pricing, delivery efficiency and project margins
• Provide practical technical and coordination support to Business Development Managers and their customers

ABOUT YOU

This role will suit someone with a background in sales support, project coordination, customer service, order management or commercial administration who enjoys taking ownership and working across different parts of a business.

You’ll ideally bring:

• Experience coordinating customer orders, projects or sales opportunities
• Strong customer service and stakeholder communication skills
• Confidence working with sales teams, suppliers and operational teams
• Excellent organisation and time management skills with the ability to manage competing priorities
• Strong attention to detail and the ability to work accurately at pace
• Good Microsoft Office skills, with strong Excel capability
• A practical, hands on approach to problem solving

Previous project management experience or qualifications in project management, commerce, engineering, purchasing, logistics or supply chain would be beneficial but are not essential.

BENEFITS

Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programmes and access to discounted Bunzl products.

WE BELIEVE

With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow.

WE WELCOME ALL

At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

APPLY

At Bunzl, we believe that when you join our team, your potential is endless. Because at Bunzl… We believe in you! If you like the sound of this, then we definitely want you on our team.

We are a Circle Back Platinum Employer – we commit to respond to every applicant.