Internal Sales Representative

CSR Limited; Ryde; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Supportive culture

Parental leave 14 weeks

Career development & upskilling

Job summary

CSR Limited in Minto, NSW, seeks an enthusiastic Internal Sales Representative to grow market share within Exterior Systems and strengthen customer relationships.

You will re-engage dormant customers, identify opportunities to increase spend, and support inventory management while providing valuable market feedback to stay competitive.

Qualifications

• Minimum 2 years' experience in exteriors or building products.
• Proven ability to drive sales growth from initial contractor engagement to order placement.
• Strong relationship-building and communication skills.
• Experience collaborating with Account Managers to drive channel growth.
• Excellent verbal and written communication skills.
• Ability to manage a call cycle, pipeline, and reporting requirements.

Responsibilities

• Re-engage dormant and lost customers and convert them into active purchasers.
• Identify and convert share-of-wallet opportunities within the existing active customer base.
• Drive the clearance of designated slow-moving stock lines through targeted customer campaigns.
• Propose, coordinate, and execute short-term sales promotions and strategic product initiatives.
• Provide regular market feedback, including competitor activities, products, pricing strategies, and customer insights.
• Maintain a structured call cycle, sales pipeline, and accurate weekly activity reporting.
• Collaborate closely with the Account Management team to align customer growth strategies and maximise sales opportunities.
• Deliver professional and effective communication throughout the customer sales cycle.
• Adhere to all company policies, procedures, and ongoing training requirements.

Skills

Relationship building

Communication

Account management

Prospecting

Pipeline management

Job description

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities,and life stage.

The Opportunity:

CSR are seeking an enthusiastic and commercially focused Internal Sales Representative to join our team in Minto. In this role, you will work closely with customers and the Account Management team to grow market share, maximise sales opportunities, and strengthen customer relationships across our Exterior Systems business.

As an Internal Sales Representative, you will play a key role in driving revenue growth by proactively engaging with existing, dormant, and lost customers. You will identify opportunities to increase customer spend, support inventory management initiatives, and contribute valuable market intelligence to help maintain our competitive advantage.

Key Responsibilities:

• Re-engage dormant and lost customers and convert them into active purchasers.
• Identify and convert share-of-wallet opportunities within the existing active customer base.
• Drive the clearance of designated slow-moving stock lines through targeted customer campaigns.
• Propose, coordinate, and execute short-term sales promotions and strategic product initiatives.
• Provide regular market feedback, including competitor activities, products, pricing strategies, and customer insights.
• Maintain a structured call cycle, sales pipeline, and accurate weekly activity reporting.
• Collaborate closely with the Account Management team to align customer growth strategies and maximise sales opportunities.
• Deliver professional and effective communication throughout the customer sales cycle.
• Adhere to all company policies, procedures, and ongoing training requirements.

About You

To be successful in this role, you will bring:

• Minimum 2 years' experience within the exteriors or building products industry.
• Proven ability to drive sales growth from initial contractor engagement through to order placement.
• Strong relationship-building skills with the ability to develop rapport with customers and internal stakeholders.
• Experience working collaboratively with Account Managers to support channel growth and customer development.
• Excellent verbal and written communication skills.
• Strong organisational skills with the ability to manage a call cycle, pipeline, and reporting requirements effectively.
• A proactive, self-motivated approach with a focus on delivering results.

What we offer

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

• Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer includes up to 14 weeks of paid parental leave and access to an employee assistance program.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands