Internal Sales & Customer Support – Dubbo

Genuine Parts Company; Dubbo; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Incentive

Motion-provided uniforms

Parental-leave top-up support

Confidential wellbeing support through

Good to Give volunteer leave day

Job summary

Genuine Parts Company in Dubbo is seeking an Internal Salesperson to be the first point of contact for customers, assisting with product selection, pricing, stock, orders and deliveries. The role includes showroom promotions, branch administration and occasional picking and packing.

Ideal candidates have customer service or sales experience, strong communication skills and good computer literacy, with a proactive, team-focused attitude ready to support other areas as needed.

Qualifications

• Experience in customer service or sales would be preferred.
• Excellent verbal and written communication skills.
• Intermediate computer literacy with the ability to multitask and priorities workloads.

Responsibilities

• Process customer orders via phone and email accurately and efficiently.
• Build and maintain strong customer relationships via phone and email, addressing product, pricing, order, stock, delivery, and account queries.
• Assist with pick packing orders to ensure timely delivery.
• Support branch operations and collaborate with team members to meet goals.

Skills

Customer service

Communication

Computer literacy

Team player

Job description

Genuine Parts Company in Dubbo is seeking an Internal Salesperson to be the first point of contact for customers, assisting with product selection, pricing, stock, orders and deliveries. The role includes showroom promotions, branch administration and occasional picking and packing.

Ideal candidates have customer service or sales experience, strong communication skills and good computer literacy, with a proactive, team-focused attitude ready to support other areas as needed.