INTERNAL ONLY - SENIOR PERFORMANCE INSIGHTS ANALYST

Brisbane City Council; Brisbane; On-site; AUD 133,000 - 145,000; Full time

Benefits offered by this job

Flexible working hours

Free gym and wellness centre

Award winning superannuation fund

Generous leave provisions

Job summary

Brisbane City Council is recruiting two Senior Performance Insights Analysts within Infrastructure Services. The role focuses on analysing performance, driving continuous improvement and delivering dashboards and reports for decision-making.

These temporary full-time positions require stakeholder engagement, business analysis, and collaboration across groups, with Power BI experience and a strong customer focus. Remuneration includes a band 7 salary plus superannuation.

Qualifications

• Demonstrated experience in business analysis, process improvement and performance insights.
• Strong analytical, critical thinking and problem-solving skills.
• Experience working with stakeholders to identify business needs and develop practical solutions.
• Ability to translate findings into meaningful recommendations and outcomes.
• Experience developing reports, dashboards and performance insights.

Responsibilities

• Analyse organisational performance information and identify opportunities to improve business outcomes.
• Lead and support business analysis, business process improvement and performance insight activities.
• Engage with stakeholders to capture requirements, understand business challenges and identify improvement opportunities.
• Facilitate workshops and consultations to gather information, develop solutions and build stakeholder support.
• Develop business requirements, process documentation, options papers, reports, dashboards and related deliverables.
• Translate business needs and agreed outcomes into practical recommendations, business cases and implementation approaches.
• Support executive, operational and corporate reporting requirements through the provision of timely and meaningful performance insights.
• Contribute to a culture of continuous improvement within Group Planning and Performance while ensuring activities align with Council frameworks, standards and methodologies.

Skills

Business analysis

Process improvement

Performance insights

Stakeholder engagement

Power BI

Data analysis

Analytical thinking

Facilitation

Communication skills

Cross-functional collaboration

Education

Tertiary qualifications

Tools

Power BI

Job description

INTERNAL ONLY - SENIOR PERFORMANCE INSIGHTS ANALYST

Salary Range: Band 7 ($132,572 - $144,942) + Superannuation

(Remuneration stated is for the full-time positions)

Work type: Temporary Full-time

Duration: Up to 24 months (Extension/s thereafter but not guaranteed).

Our Business

Infrastructure Services (ISG) plays a critical role in preserving, maintaining and enhancing Brisbane’s extensive asset portfolio, including the city’s road network, bridges, footpaths, parks and urban forest.

Our Branch

Group Strategy and Performance helps ISG see the whole picture, focus on what matters and follow through, turning plans, insights and governance into better outcomes for our people, our services and our community.

The Role

We are seeking two experienced analysts to join the Performance Insights and Reporting team as Senior Performance Insights Analysts.

These roles play a key part in supporting organisational performance and continuous improvement across Infrastructure Services Group. Working closely with stakeholders at all levels, you will analyse business performance, identify improvement opportunities, facilitate business analysis activities and deliver meaningful insights that support better decision-making and business outcomes.

What You'll Do:

• analyse organisational performance information and identify opportunities to improve business outcomes
• lead and support business analysis, business process improvement and performance insight activities
• engage with stakeholders to capture requirements, understand business challenges and identify improvement opportunities
• facilitate workshops and consultations to gather information, develop solutions and build stakeholder support
• develop business requirements, process documentation, options papers, reports, dashboards and related deliverables
• translate business needs and agreed outcomes into practical recommendations, business cases and implementation approaches
• support executive, operational and corporate reporting requirements through the provision of timely and meaningful performance insights
• contribute to a culture of continuous improvement within Group Planning and Performance while ensuring activities align with Council frameworks, standards and methodologies.

To be successful you will have:

• demonstrated experience in business analysis, business process improvement and performance insights
• strong analytical, critical thinking and problem-solving skills
• experience working with stakeholders to identify business needs, gather requirements and develop practical solutions
• ability to analyse complex information and translate findings into meaningful recommendations and outcomes
• experience developing reports, dashboards and performance insights using reporting and analytical tools such as Power BI
• well-developed communication and facilitation skills, including the ability to engage stakeholders, lead workshops and present information to varied audiences
• proven ability to build collaborative relationships across teams and disciplines.
• experience managing competing priorities, meeting deadlines and delivering quality outcomes in a complex environment
• a strong customer focus and commitment to continuous improvement.
• Tertiary qualifications in business, commerce, management, analytics or a related discipline
• experience using performance reporting and business intelligence tools, including Power BI
• understanding of organisational performance measurement and reporting frameworks
• experience working within local government or a large, complex organisation.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions

For more information: Please call Gema Santos on 7 3178 1863.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Monday 16 November 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — includingpaid or unpaid employment,operatingtheir own business or volunteering in certain circumstances — and to manage any conflictsof interest or other risks (such as fatigue)in a way that puts the public interestfirst.Maintainingemployment outside Council does notprecludeyou from being considered for roles within Council.