PERFORMANCE INSIGHTS LEAD

Brisbane City Council; Brisbane; On-site; AUD 150,000 - 163,000; Full time

Benefits offered by this job

Flexible working hours

Gym and wellness centre

Generous leave provisions

Award-winning superannuation

Job summary

Brisbane City Council is seeking a skilled business analyst to support complex analysis, performance insights, and transformation initiatives within Infrastructure Services Group. You will work with stakeholders to identify opportunities, facilitate workshops, and deliver insights that influence governance and decision-making.

The role emphasizes developing business cases, reporting, and operating model improvements, with a focus on continuous improvement and data-driven outcomes for the

Qualifications

• Significant experience in business analysis, performance insights, organisational improvement and business transformation.
• Ability to analyse complex business challenges and develop practical, value-driven solutions.
• Strong communication and facilitation skills for senior stakeholders.
• Experience developing business cases, reports and decision-support materials.
• Experience with Power BI and analytics platforms.

Responsibilities

• Lead complex business analysis and performance insight activities across Infrastructure Services Group.
• Engage stakeholders to document requirements and opportunities for improvement.
• Facilitate workshops, interviews and consultations to support solution development.
• Develop business cases, recommendations and implementation plans.
• Support business readiness and operating model improvement during transformation.
• Contribute to reporting, dashboards and information products for decision-making.
• Drive continuous improvement through analysis and evidence-based recommendations.
• Influence stakeholders to ensure governance and consistent business processes.
• Promote data literacy and a culture of continuous improvement.
• Foster a high-performing, customer-focused team culture.

Skills

Business analysis

Stakeholder engagement

Facilitation

Workshops

Power BI

Data governance

Education

Tertiary qualification in business/commerce/analytics

Tools

Optimise

CMX

Job description

Salary Range: Band 8 ($150,432 - $162,791) + Superannuation

(Remuneration stated is for the full-time positions)

Work type: Temporary Full-time

Duration: Up to 24 months (Extension/s thereafter but not guaranteed)

Our Business

Infrastructure Services (ISG) plays a critical role in preserving, maintaining and enhancing Brisbane’s extensive asset portfolio, including the city’s road network, bridges, footpaths, parks and urban forest.

Our Branch

Group Strategy and Performance helps ISG see the whole picture, focus on what matters and follow through, turning plans, insights and governance into better outcomes for our people, our services and our community.

The Role

This role supports complex business analysis, performance insight and business readiness activities across Infrastructure Services Group.

Working within a dynamic stakeholder environment, you will help identify opportunities for improvement, support organisational transformation initiatives and deliver insights, analysis and recommendations that contribute to improve business outcomes and strategic objectives.

What you'll do:

• lead complex business analysis and performance insight activities across Infrastructure Services Group
• engage stakeholders to identify, analyse and document business problems, requirements and opportunities for improvement
• facilitate workshops, interviews and consultation activities to support solution development and business outcomes
• develop business cases, recommendations, performance insights and implementation approaches
• support business readiness, operating model and process improvement initiatives associated with organisational transformation activities
• support the design and delivery of reporting, dashboard and information products that assist decision-making
• drive continuous improvement through analysis, performance monitoring and evidence-based recommendations
• influence stakeholders and support consistent governance, reporting and business process outcomes across the organisation
• champion data literacy and a culture of continuous improvement
• foster a high-performing, collaborative and customer-focused team culture.

To be successful you will have:

• significant experience in business analysis, performance insights, organisational improvement and business transformation activities
• demonstrated ability to analyse complex business challenges and develop practical, value-driven solutions
• strong analytical, critical thinking and problem-solving skills
• experience engaging stakeholders to identify business requirements, opportunities and improvement initiatives
• highly developed communication, influencing and facilitation skills, including leading workshops and presenting to senior stakeholders
• experience developing business cases, reports, recommendations and decision-support materials
• experience supporting organisational change, business readiness or major transformation initiatives
• knowledge of contemporary reporting, performance measurement and business analysis frameworks
• ability to work effectively within a complex stakeholder environment and manage competing priorities.
• Tertiary qualifications in business, commerce, management, analytics or a related discipline
• experience working with contemporary reporting, business analysis and analytics platforms, including Power BI
• understanding of business transformation, operating model design and organisational performance frameworks
• knowledge of data governance, data quality and reporting assurance practices
• experience using Optimise, CMX and other Council corporate systems
• experience working within local government or a large, complex organisation, with an understanding of local government service delivery environments

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions

Application Closing Date: Monday 16 November 2026 at 11:55pm AEST.

For more information:Please call Gema Santos on 7 3178 1863.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — includingpaid or unpaid employment,operatingtheir own business or volunteering in certain circumstances — and to manage any conflictsof interest or other risks (such as fatigue)in a way that puts the public interestfirst.Maintainingemployment outside Council does notpreclude you from being considered for roles within Council.