Internal Maintenance Officer (Handyman)

The Housing Trust; Coniston; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Fully maintained vehicle

Salary packaging options

Above-award salary

Wellbeing programs and EAP

Job summary

The Housing Trust is seeking a Maintenance Officer to help keep our residential properties safe and well-presented across the Illawarra region. This predominantly field-based role involves repairs, maintenance, inspections, and coordinating with tenants and contractors while delivering a high standard of customer service.

You9;ll receive a fully maintained vehicle, tools, and equipment, work a 35-hour week, and benefit from salary packaging, wellbeing initiatives, and an inclusive workplace

Qualifications

• Current unrestricted driver2 licence.
• Trade qualification in carpentry, painting or building maintenance, or equivalent practical experience.
• Experience in residential property maintenance or repairs.
• Strong customer service and communication skills.

Responsibilities

• Undertake general property maintenance, repairs and handyman works.
• Coordinate with tenants and contractors across multiple properties.
• Complete inspections and maintain maintenance records.
• Ensure safety and deliver high quality workmanship.

Skills

Current unrestricted driver2 licence

Trade qualification

Residential maintenance experience

Customer service

Contractor coordination

Job description

Use your trade and maintenance skills in a role where every day makes a difference

At Housing Trust, you'll do more than complete repairs and maintenance. You'll help ensure our tenants have safe, comfortable homes and contribute to positive outcomes for people across the Illawarra. As a Tier 1 Community Housing Provider, we provide homes, build communities, create opportunities and enrich lives. Every day, our team plays an important role in helping people maintain stable and secure housing.

This is a predominantly field-based, hands-on role suited to someone who enjoys being out and about, working across a variety of sites, solving problems, and taking pride in the quality of their work. You'll be provided with a fully maintained work vehicle, tools, and equipment to support you in delivering responsive maintenance services across our property portfolio.

Why Join Housing Trust

• Work independently while being supported by an experienced Property Services team
• Enjoy a varied role combining maintenance, inspections, contractor coordination, and property presentation
• Predominantly field-based role with limited time spent behind a desk
• Take ownership of your work and see the direct impact it has on tenants and communities
• Gain exposure to community housing and not-for-profit environment
• 35-hour work week with above award salary
• Salary packaging options to boost your take-home pay
• Fully maintained work vehicle provided
• Extra leave for wellbeing (HT Day Out)
• Employee Assistance Program for you and your family
• Wellbeing initiatives, staff events, and recognition programs
• Inclusive workplace: We celebrate and value diversity in all its forms

About the Role

As the Maintenance Officer, you'll play an important role in maintaining Housing Trust properties to a high standard and ensuring tenants receive a responsive, customer-focused maintenance service. You'll undertake a variety of maintenance, repair, and inspection activities across our residential portfolio while working closely with tenants, contractors and the Property Services team.

Your responsibilities will include:

• Undertaking general property maintenance, repairs, and handyman works
• Completing painting, minor carpentry, and defect rectification works
• Supporting end-of-tenancy repairs and property presentation activities
• Conducting property inspections, condition assessments, and maintenance audits
• Identifying maintenance defects, safety risks, and preventative maintenance opportunities
• Coordinating and liaising with contractors and suppliers
• Maintaining lawns, gardens, and communal areas as required
• Completing electronic inspection reports, maintenance records, and work orders
• Providing professional, respectful, and customer-focused service to tenants
• Working safely and contributing to a strong workplace health and safety culture

What We’re Looking For

We're seeking an experienced maintenance professional who works independently, manages competing priorities, and delivers high-quality work with excellent customer service.

• Current unrestricted driver's licence
• Relevant trade qualification, such as carpentry, painting or building maintenance, or equivalent practical experience in a related field
• Current NSW Construction Industry White Card
• Demonstrated experience in residential maintenance, property repairs, or a related trade environment
• Strong practical skills across general repairs, painting, minor carpentry and property maintenance
• Experience identifying defects, assessing maintenance requirements, and determining appropriate solutions
• Ability to coordinate contractors and manage work across multiple properties
• Strong customer service and communication skills
• Experience using digital systems to complete inspections, reports and maintenance records
• Commitment to safe work practices and workplace health and safety

You’ll Also Bring

• A proactive, solutions-focused approach
• Professionalism, integrity, and accountability
• A commitment to teamwork and continuous improvement
• Alignment with Housing Trust's values of Respect, Integrity, Support and Empowerment

Housing Trust is committed to a diverse workforce.

We value diversity and we are confident that our inclusive culture enhances our ability to serve our customers and community. We welcome applications from all genders and identities, Aboriginal and Torres Strait Islander people, peoples of all ages, people with disability, people from culturally and linguistically diverse backgrounds and from lesbian, gay, bisexual, transgender, gender diverse, queer, intersex and asexual (LGBTQIA+) people.

If you identify as any of the above, we would welcome the opportunity to contact you and discuss how we can support you through the recruitment process, if required. Sharing this information will help you access support should you need it and will also help us to better understand the impact of our work. Please call the People and Culture Team on 4254 1166.

All candidates that reach the pre-employment stage will be required to undergo pre-employment checks including reference checks, pre-employment testing, satisfactory National Criminal History Check and Working with Children Check.

Our values of Respect, Integrity, Support and Empowerment underpin our decisions and behaviours

To work with us you will need to be committed to our values