Internal Communications Lead

Belron; Sydney; On-site; AUD 110,000 - 150,000; Full time

Job summary

Belron is seeking an experienced Internal Communications Lead to partner with senior leaders and connect with frontline teams, shaping messages and storytelling to inform and engage across the business. You will translate complex changes into clear content, support transformation programmes, and collaborate with executives to deliver a consistent, people‑centred comms experience.

The role focuses on driving a proactive, hands-on approach across digital channels, including SharePoint and Teams,

Qualifications

• 3+ years’ experience in internal communications, corporate communications, change communications or employee communications.
• Strong writing, editing and storytelling skills, with the ability to adapt tone for different audiences.
• Experience supporting business change, transformation or organisation-wide initiatives.
• Confidence partnering with Executives, senior leaders and providing communication advice.
• Experience communicating with frontline, field-based or operational teams.
• Ability to translate complex information into simple, practical and engaging communication.
• Strong stakeholder management skills and the ability to build relationships across different levels of the business.
• Experience creating content across digital channels including SharePoint, Microsoft Teams, email, video, social media and intranet platforms.
• A proactive, flexible and hands‑on approach, with the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Develops and guides internal communications strategy to support transformation and growth.
• Partner with senior leaders to craft clear messages and storytelling for diverse audiences.
• Create content across channels to inform, engage and connect employees.
• Support leaders with communication advice and change management initiatives.
• Translate complex changes into simple, practical communications for frontline teams.

Skills

Internal communications

Corporate communications

Change communications

Employee communications

Stakeholder management

Storytelling

Content creation

Digital channels

Tools

SharePoint

Microsoft Teams

Intranet platforms

Video content

Email platforms

Social media

Job description

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

At O’Brien®, we’re transforming our business — and communication plays a critical role in helping our people understand where we’re heading, why it matters and how they are part of the journey.

We’re looking for an experienced Internal Communications Lead who can partner confidently with senior leaders while staying closely connected to frontline teams. This role needs someone who can move easily between Executive conversations, Frontline leader priorities and day-to-day messaging for our people.

You’ll help bring our vision, transformation agenda, culture and growth plans to life through clear, engaging and practical communication. You’ll shape messages, support leaders to tell stories, create content that cuts through, and help our people feel informed, connected and engaged.

This is a great opportunity for a communications professional with strong judgement, excellent writing skills, stakeholder confidence and a hands‑on approach.

Why Join O’Brien?

At O’Brien, our people are at the centre of everything we do. As we continue to evolve and grow, we’re building a communication experience that is:

• Leader-led
• People-centred
• Digitally enabled
• Insight-driven

You’ll work with leaders across the business — from the Executive Leadership Team and Support Office teams through to frontline leaders and field-based team members — to deliver communication that is clear, useful and connected to what matters most.

You’ll bring:

• 3+ years’ experience in internal communications, corporate communications, change communications or employee communications.
• Strong writing, editing and storytelling skills, with the ability to adapt tone for different audiences.
• Experience supporting business change, transformation or organisation-wide initiatives.
• Confidence partnering with Executives, senior leaders and providing communication advice.
• Experience communicating with frontline, field-based or operational teams.
• Ability to translate complex information into simple, practical and engaging communication.
• Strong stakeholder management skills and the ability to build relationships across different levels of the business.
• Experience creating content across digital channels including SharePoint, Microsoft Teams, email, video, social media and intranet platforms.
• A proactive, flexible and hands‑on approach, with the ability to manage multiple priorities in a fast-paced environment.

If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you.

At O’Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O’Brien is also part of Belron****®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O’Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.

Agencies: O’Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O’Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.