Internal Communications Advisor

The Salvation Army; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working conditions

Health and wellbeing benefits

Salary packaging

Parental leave

Volunteer leave opportunities

Job summary

The Salvation Army in Australia seeks an Internal Communications Advisor to lead strategic internal communications, engage employees, and support organisational priorities. You will partner with executives to translate complex information into clear messaging and help teams meet objectives through effective communication.

The role focuses on developing communications strategies, delivering targeted plans and campaigns, and enhancing channels like newsletters and intranet tools.

Qualifications

• Minimum 3 years’ communications experience in internal or corporate communications.
• Experience developing and implementing communication strategies, plans and campaigns.
• Exceptional written communication, editing and storytelling skills.
• Strong stakeholder engagement and relationship management.

Responsibilities

• Develop, implement and evaluate internal communications strategies and campaigns.
• Provide strategic internal communications advice to stakeholders.
• Create high-quality content including newsletters, leader messages and updates.
• Manage and enhance internal communication channels to improve employee experience.
• Ensure communications align with brand standards and governance.

Skills

Internal communications

Stakeholder management

Strategic communication

Editing

Content creation

analytics

Project management

Staffbase/SharePoint

Education

Tertiary qualification in Communications

Tools

Staffbase

Microsoft SharePoint

Job description

Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

About the Role

We are seeking a Max-term (12 months ) Full time (38h/week) Internal Communications Advisor, Location -THQ Redfern, tasked with providing a exceptional, customer focused service to drive excellence and performance.

Purpose of the Role

The Internal Communications Advisor will support the Executive Manager, Change and Internal Communications, you will play a key role in delivering strategic internal communications that engage employees, support organisational priorities, and strengthen connection across The Salvation Army. This role is ideal for a communications professional who enjoys partnering with stakeholders, translating complex information into clear and engaging messaging, and helping teams achieve their objectives through effective communication.

Key Roles and Responsibilities

The Internal Communications Advisor is responsible for developing, implementing and evaluating internal communication strategies, plans and initiatives that support organisational priorities and enhance employee engagement. Working collaboratively across a diverse portfolio of stakeholders, the role provides trusted communications advice and support, The Internal Communications Advisor contributes to the delivery and continuous improvement of internal communications across the organisation by:

• Implementing TSA’s Internal Communications Strategy to support organisational priorities and objectives.
• Developing and delivering targeted internal communication plans, campaigns and channels.
• Partnering with stakeholders to provide strategic internal communications advice and support.
• Managing and enhancing internal communication channels to improve employee experience and information accessibility.
• Creating high-quality communication content, including newsletters, leader messages, operational updates, fact sheets and infographics.
• Ensuringall communications align with brand standards, governance requirements and communication protocols.
• Identifying and mitigating communication risks while continuously enhancing channels, processes and employee engagement.

Skills Required

• Minimum 3 years’ communications experience in internal communications, corporate communications or a related field.
• Demonstrated experience developing and implementing communication strategies, plans and campaigns.
• Exceptional written communication, editing and storytelling skills.
• Strong stakeholder engagement and relationship management capabilities.
• Experience working in complex organisations and partnering with multiple teams and stakeholders.
• Ability to manage competing priorities and deliver high-quality outcomes within deadlines.
• Strong analytical skills with the ability to interpret communication metrics and provide actionable insights.
• Experience working with employee communication platforms, such as Staffbase, Microsoft SharePoint or similar platforms, highly regarded.

Qualifications

• Tertiary qualification in Communications, Public Relations, Journalism, Marketing or a related discipline.

Why Work for us

In return we offer our employees real and meaningful benefits such as;

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service, opportunity for career development
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

Mission, Vision & Values

• Caring for people
• Creating faith pathways
• Building healthy communities
• Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.