Intake Officer: Patient Access & Care Coordination

Bendigo Health; Bendigo; In loco; AUD 48.000 - 54.000; Part-time

Vantaggi offerti da questo lavoro

Salary packaging

Flexible working arrangements

Career development

Descrizione del lavoro

Bendigo Health is seeking an Intake Officer to support the Community Home Care Services team in Bendigo. The role focuses on intake assessments for clients deemed eligible by My Aged Care, developing personalised task lists to promote independence and safety, and ensuring referrals and client data are updated promptly.

The Intake Officer will work with administration staff to manage waitlists and client activity, requiring strong communication and a client-centred approach, aligned with CHSP and

Competenze

• Client-centred approach to care
• Excellent communication skills
• Understanding of CHSP and HACC-PYP guidelines

Mansioni

• Provide intake assessments and administrative support for referrals to facilitate patient access and community care.
• Update client data and process referrals in a timely manner for Home Care Services.
• Escalate waitlist and client activity concerns to the leadership team; prepare management reports.

Descrizione del lavoro

Bendigo Health is seeking an Intake Officer to support the Community Home Care Services team in Bendigo. The role focuses on intake assessments for clients deemed eligible by My Aged Care, developing personalised task lists to promote independence and safety, and ensuring referrals and client data are updated promptly.

The Intake Officer will work with administration staff to manage waitlists and client activity, requiring strong communication and a client-centred approach, aligned with CHSP and