Intake Lawyer, Personal Injury—Client Care

Law Partners Personal Injury Lawyers; Sydney; On-site; AUD 95,000 - 130,000; Full time

Benefits offered by this job

Hybrid working flexibility

Birthday day off

Wellbeing days

Social events

Job summary

Law Partners is seeking an experienced personal injury lawyer to join the Sydney CBD-based Client Care team as an Associate Client Care - Intake Lawyer on a fixed-term maternity leave contract starting January 2027 for about 12 months. The role focuses on early client contact, preliminary advice and triage of new matters, without managing ongoing caseloads.

You will conduct consultations, assess liability and jurisdiction issues, and guide prospective clients through sign-up or conference

Qualifications

• Qualified Australian solicitor with approximately 2–5 years post-admission experience.
• Strong background in personal injury law.
• Comfortable in a fast-paced intake environment, making sound preliminary assessments efficiently.

Responsibilities

• Conduct telephone and video consultations with prospective clients.
• Assess claims across personal injury areas including workers compensation, public liability and others.
• Provide clear preliminary legal guidance and escalate complex matters as needed.
• Determine the appropriate intake pathway (sign-up, conference, referral or decline).
• Mentor junior lawyers and support Client Care Specialists.

Skills

Personal injury law

Client intake

Legal judgement

Communication

Empathy

Job description

Law Partners is seeking an experienced personal injury lawyer to join the Sydney CBD-based Client Care team as an Associate Client Care - Intake Lawyer on a fixed-term maternity leave contract starting January 2027 for about 12 months. The role focuses on early client contact, preliminary advice and triage of new matters, without managing ongoing caseloads.

You will conduct consultations, assess liability and jurisdiction issues, and guide prospective clients through sign-up or conference