Insights Account Manager — Flexible Work & Growth

Resources Group; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible hybrid work

Birthday leave

Paid parental leave

Team & social events

Job summary

Resources Group is seeking an experienced Insights professional to lead client relationships and shape multidisciplinary research programs in Australia. You will craft quantitative and qualitative studies, extract commercial stories from data, and develop strategic recommendations to drive client outcomes.

You will guide surveys, IDIs, and advanced analytics, transforming findings into actionable insights while supporting growth opportunities and thought leadership within a dynamic market.

Qualifications

• C4+ years experience in a commercial research agency.
• Strong quantitative skillset is essential; qualitative experience is a plus.
• Analytical and strategic thinker who loves solving complex problems.
• Experience with stats packages like Q or SPSS.
• Confident communicator with a natural flair for client relationship management.
• Knowledgeable about the Australian business environment and its current market trends.

Responsibilities

• Build consultative relationships with key clients and understand their business landscape.
• Design and deliver tailored research solutions combining quant and qual approaches.
• Develop surveys, analyze quantitative datasets, and distill insights.
• Conduct qualitative research (IDIs) to enrich understanding.
• Transform data into clear, influential insights and present in engaging formats.
• Identify opportunities for further engagement and growth with existing clients.
• Contribute to thought leadership and support creation of impactful content.

Skills

Quantitative analysis

Client relationships

Data storytelling

Commercial research

Tools

SPSS

Q

Job description

Resources Group is seeking an experienced Insights professional to lead client relationships and shape multidisciplinary research programs in Australia. You will craft quantitative and qualitative studies, extract commercial stories from data, and develop strategic recommendations to drive client outcomes.

You will guide surveys, IDIs, and advanced analytics, transforming findings into actionable insights while supporting growth opportunities and thought leadership within a dynamic market.