Inside Sales Specialists

World Wide Technology; Sydney; In loco; AUD 100.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Employee Assistance Program

Wellness Program

Profit Sharing

Life Insurance

Disability Insurance

Tuition Reimbursement

Descrizione del lavoro

World Wide Technology (WWT) is a global technology solutions provider seeking a qualified professional to respond accurately to customer requirements within stated time frames, build strong relationships with internal teams, and leverage product knowledge to support quote and order management. This role requires proven experience in IT sales/support and a solid understanding of CISCO BOMs.

You will work closely with the ISR team, enhance knowledge of OEM products, and utilize WWT tools to

Competenze

• Bachelor’s degree or equivalent experience in IT/related field.
• Minimum 5+ years in sales/support in IT industry.
• 5+ years’ experience in global business.
• Experience creating CISCO HW BOMs on CCW.
• Strong interpersonal and analytical skills.

Mansioni

• Respond to customer requirements within stated time frames (quotes, orders, product info, tracking).
• Build and maintain relation with ISR team.
• Develop knowledge of strategic OEM products and services.
• Use WWT tools and partner apps to configure and validate orders.
• Understand direct and indirect sourcing for quotes and orders.
• Leverage promotions and rebates where applicable.
• Identify opportunities to upsell or attach services.
• Produce detailed quote and order management reports for stakeholders.

Conoscenze

Business analysis

Interpersonal skills

Report analytics

Independent worker

Team collaboration

Formazione

BA in Business/Finance or related field

Strumenti

Cisco CCW

WWT tools

Partner facing apps

Descrizione del lavoro

World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. We are seeking a professional to join our team, accurately responding to customer requirements within stated time frames, building strong working relationships with internal teams, and leveraging product knowledge and WWT tools to support quote and order management.

Key responsibilities

• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Proactively build and maintain a strong working relationship with ISR team
• Proactively build and maintain a strong working knowledge of strategic OEM products and services
• In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations
• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
• Proactively leverage product promotions and rebate incentives
• Ability to recognize an opportunity to upsell or attach services
• Proactively create, maintain, and provide detailed quote and order management reports to key stakeholders

About you

• B.A., Business, Finance or other related field or equivalent work experience within the IT industry
• Minimum 5+ years of sales and or sales support/operations experience in the information Technology industry
• Minimum 5+ years' experience in global business
• Prior experience of creating CISCO HW BOMs on CCW
• Good interpersonal experience
• Excellent business analysis capabilities and experience
• Ability to analyze reports as a basis for making business decisions
• Ability to work independently and/or with a team with minimal supervision

Benefits

• Combined Health Insurance, Employee Assistance Program, Wellness program
• Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement

About us

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. With more than 12,000 employees and more than 55 locations around the world, WWT's culture has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion.