Inside Sales Associate

World Courier; City of Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

World Courier in Australia & New Zealand is seeking an Inside Sales Associate to generate, grow and maximize business opportunities, driving revenue and profitability. Under the direction of the Inside Sales Team Leader, you will build new relationships, maintain client partnerships, and deliver solutions to customers in the freight forwarding or science/lab sectors.

This full-time role requires CRM experience (Salesforce/HubSpot), strong communication, and the ability to work autonomously with

Qualifications

• 3+ years in sales support, sales operations, or business development.
• CRM platform certification (Salesforce, HubSpot) preferred.
• Proven ability to meet KPIs.
• Significant experience in freight forwarding or science/lab industry.
• Strong computer literacy and MS Office skills.

Responsibilities

• Develop new and sustainable business within designated portfolio areas.
• Maintain strong client relationships and identify opportunities for growth.
• Represent World Courier professionally to reinforce the company reputation.
• Actively engage with new and existing opportunities, delivering solutions.

Skills

Relationship building

Phone communication

Time management

Autonomy

Attention to detail

CRM literacy

Microsoft Office

Education

High School Diploma/GED

Associate degree in business/marketing/analytical field

Tools

Salesforce

HubSpot

Job description

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Job Details

Summary

Under the direction of the Inside Sales Team Leader, Australia & New Zealand, the inside sales associate role is responsible for generating, growing and maximizing World Courier’s business opportunities and sales to drive the overall sales revenue and profitability of the organization.

Job Description

• Develop new and sustainable business within designated portfolio areas to ensure the achievement of individual key performance indicators and overall success of the organization.
• Maintain strong client relationships and identify opportunities for partnership growth to increase the profitability and return on investment in each relationship.
• Represent World Courier in a professional manner that builds upon the already robust reputation of the organization.
• Actively engaging with new and existing business opportunities, delivering solutions.

Education

• High School Diploma/GED or equivalent experience required.
• Associate's degree in business administration, sales, marketing, communications, analytics, or a related field, or equivalent experience preferred.

Experience

• 3+ years of experience in sales support, sales operations, business development, customer support, or a related field required.
• Certification in a CRM platform such as Salesforce, HubSpot, or equivalent preferred.
• Demonstrated experience meeting key performance indicators.
• Strong experience in a sales role.
• Significant experience in the freight forwarding or science/laboratory industry.
• High level of computer literacy; sound working knowledge of Microsoft Office software.
• Prior experience in a Sales role preferred.

Minimum Skills, Knowledge & Abilities Requirements

• Ability to work autonomously and self-direct work activities.
• Excellent relationship building skills with a diverse range of stakeholders.
• Great phone manner and proactive attitude towards role.
• Sound level of numeracy and demonstrated attention to detail.
• Strong time management and organisational skills.
• Demonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demands.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: World Courier (Aust) Pty. Ltd

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned