Injury Management Advisor

CSIRO; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

CSIRO is seeking an Injury Management Advisor to provide end-to-end case management and rehabilitation support for employees with work-related injuries. You will work closely with employees, leaders and HR to design and manage RTW strategies that promote positive, sustainable outcomes.

As an IMA, you will handle Comcare rehabilitation delegations and help design compliant programs while contributing to CSIRO’s safety culture and employee wellbeing.

Qualifications

• Relevant tertiary degree in a related allied health discipline and/or relevant experience in health-related support services.
• Demonstrated experience in workplace rehabilitation and RTW management within large or complex organisations.
• Proven ability to collaborate with HSE staff and key stakeholders to foster a positive safety culture and build strong relationships.
• Experience communicating requirements and providing training to diverse groups.

Responsibilities

• Manage injury and illness cases, providing end-to-end rehabilitation and case management support for CSIRO employees.
• Develop, implement, monitor and review rehabilitation programs and Return to Work plans in partnership with employees and key stakeholders.
• Manage rehabilitation requirements for work-related injuries in accordance with SRC Act and CSIRO policies.
• Provide specialist injury management and rehabilitation advice to employees, leaders and HR, supporting effective RTW outcomes.
• Identify opportunities for early intervention and work with teams to implement strategies that help employees remain safely at work.
• Maintain accurate injury management records and contribute to reporting, reviews and audits.

Skills

RTW management

Stakeholder collaboration

Communication skills

Record keeping

Education

Allied health degree

Comcare Rehabilitation Case Management accreditation

Tools

Microsoft Excel

Job description

Location:Perth, WA, AU Canberra, ACT, AU Adelaide, SA, AU Melbourne, VIC, AU Brisbane, QLD, AU

Role highlights

• Drive safe and timely return-to-work outcomes for CSIRO people through early intervention and holistic case management
• Deliver support across a national organisation with flexible and hybrid work options
• Make a real impact on individual wellbeing while contributing to a proactive HSE culture

About CSIRO

As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.

Visit CSIRO.au for more information.

The opportunity

Health, Safety and Environment (HSE) partners across CSIRO to strengthen our wellbeing and safety culture and support our people to work safely and sustainably. We have an exciting opportunity for a qualified Injury Management Advisor (IMA) to join our team.

As an Injury Management Advisor, you will provide end-to-end case management and rehabilitation support for employees experiencing work-related and non-work-related injury or illness. Working closely with employees, leaders, HR and other stakeholders, you will develop and manage rehabilitation and Return to Work (RTW) strategies that support positive, sustainable outcomes.

The IMA also holds Comcare rehabilitation delegations and will work with the team to design and manage compliant and impactful rehabilitation programs.

Your high-level duties will include:

• Manage injury and illness cases, providing end-to-end rehabilitation and case management support for CSIRO employees.
• Develop, implement, monitor and review rehabilitation programs and Return to Work plans in partnership with employees and key stakeholders.
• Manage rehabilitation requirements for work-related injuries in accordance with the Safety, Rehabilitation and Compensation Act 1988 (SRC Act) and relevant CSIRO policies and procedures.
• Provide specialist injury management and rehabilitation advice to employees, leaders and HR, supporting effective and sustainable Return to Work outcomes.
• Identify opportunities for early intervention and work with teams to implement strategies that help employees remain safely at work.
• Maintain accurate and timely injury management records and contribute to reporting, strategic reviews and audits.
• Contribute to the development and continuous improvement of injury management policies, procedures, systems and practices.

Location: Adelaide, Brisbane, Canberra, Perth and Melbourne preferred, with other sites negotiable.

Reference: 104385

As the successful candidate, you will bring:

• Relevant tertiary degree in a related allied health discipline (e.g., physiotherapy, exercise physiology, occupational therapy) or relevant experience in providing health related support services.
• Demonstrated experience in workplace rehabilitation and RTW management within large or complex organisations, with demonstrated evidence of knowledge and use of RTW and rehabilitation case management systems.
• Demonstrated ability to collaborate with HSE staff and key stakeholders to foster a positive safety culture and build strong relationships, with a capacity to adapt to changing environments and challenges to achieve team objectives.
• Proven experience in understanding stakeholder priorities and working with HSE teams to design, deliver, and implement effective communication strategies (both written and verbal, such as training) to ensure consistent messaging across the organisation.
• Experience in facilitating knowledge transfer within HSE teams and across stakeholders, while providing support, guidance, and coaching to colleagues, encouraging open communication and strong collaboration.
• Proven ability to interpret legislation and regulatory standards, as well as other relevant information, to proactively identify potential RTW and rehabilitation issues and respond appropriately.
• Proven experience in using relevant Microsoft Office platforms (e.g. Excel) and attention to detail in managing accurate and timely records keeping.
• Relevant accreditation in Comcare Rehabilitation Case Management

Support and workplace adjustments

We offer a range of reasonable supports and workplace adjustments. Please reach out to the contact person in the Position Description if we can help you to equitably participate in our recruitment process or the role itself.

Not sure if you meet all the criteria?

While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description.

Setting you up for success

We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please reach out to the contact on page 1 of the position description, to let us know how we can support you.

Life at CSIRO and flexible work arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, benefits and career development opportunities. To find out more, visit Careers at CSIRO.

Inclusion and belonging

Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating diverse and inclusive teams where people feel they belong. We recognise true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.

CSIRO holds Platinum Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.

Applications for this position are open to Australian Citizens, New Zealand Citizens and Australian Permanent Residents.

Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.