Infrastructure Administrator

SAAB; Adelaide; Hybrid; AUD 75,000 - 110,000; Full time

Benefits offered by this job

6 weeks paid leave per year

14% superannuation

Income protection Insurance

Flexible working options

Saab shares matching

MySaab store discounts

Job summary

Saab Australia is seeking an enthusiastic Infrastructure Administrator to join our IT Infrastructure team. This role offers an early-career IT professional the chance to build expertise across enterprise infrastructure technologies while contributing to a high-performing, collaborative team.

You will develop, deploy, support and maintain Saab's enterprise IT infrastructure, ensuring stability, security, performance and availability.

Qualifications

• 1–2 years' experience in IT Infrastructure, Systems Administration or similar IT support environment.
• Familiarity with IT Service Management (incident, problem, change, and request management).
• Exposure to enterprise infrastructure technologies including networking, storage, compute, virtualization, and backup.
• Strong troubleshooting and analytical skills.
• Understanding of information security principles and cyber security best practices.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities under pressure.
• Strong stakeholder engagement and teamwork.

Responsibilities

• Manage and prioritise infrastructure support requests and incidents through the Infrastructure Service Hub.
• Troubleshoot and resolve technical issues with a strong customer service focus.
• Support deployment, monitoring, maintenance and optimisation of infrastructure systems.
• Assist with management of compute, storage, virtualisation, networking and backup environments.
• Support business continuity and disaster recovery activities.
• Participate in change management, incident management, problem management and ITSM processes.
• Attend Change Advisory Boards (CAB), ITSM reviews and project meetings.
• Assist with procurement activities including RFQs, purchase orders and receipting.
• Contribute to compliance, audit, security and regulatory activities to maintain licence to operate.
• Develop and maintain technical, operational and end-user documentation.

Skills

IT Infrastructure experience

IT Service Management

Networking & network security

Storage & compute platforms

Virtualisation technologies

Windows/Linux server administration

Backup & disaster recovery

Troubleshooting

Information security principles

Communication skills

Stakeholder engagement

Education

Bachelor's degree in CS/IT/CE

ITIL v4 Foundation Certification

Job description

We are seeking an enthusiastic and customer-focused Infrastructure Administrator to join our IT Infrastructure team. This is an excellent opportunity for an early-career IT professional looking to build their expertise across enterprise infrastructure technologies while contributing to a high-performing and collaborative team.

As an Infrastructure Administrator, you will play a key role in developing, deploying, supporting, and maintaining Saab's enterprise IT infrastructure. Working within the IT Infrastructure team, you will help ensure the stability, security, performance, and availability of critical systems while delivering exceptional service to the Saab user community.

You will contribute to projects, support requests, incident resolution, operational improvement initiatives, and day-to-day infrastructure management activities. You will also work closely with Infrastructure Technical Leads and Team Leaders to support the ongoing planning, design, and operation of Saab's IT environments.

Further, the successful candidate will:

• Manage and prioritise infrastructure support requests and incidents through the Infrastructure Service Hub.
• Troubleshoot and resolve technical issues while maintaining a strong customer service focus.
• Support the deployment, monitoring, maintenance, and optimisation of infrastructure systems.
• Assist with the management of enterprise platforms across compute, storage, virtualisation, networking, and backup environments.
• Support business continuity and disaster recovery activities.
• Participate in change management, incident management, problem management, and operational review processes.
• Attend and represent the infrastructure team in forums including Change Advisory Boards (CAB), ITSM reviews, and project meetings.
• Assist with procurement activities including RFQs, purchase orders, and receipting processes.
• Contribute to compliance, audit, security, and regulatory activities to maintain Saab's licence to operate
• Build strong relationships with internal stakeholders, vendors, and project teams.
• Develop and maintain technical, operational, and end-user documentation.
• Support knowledge sharing and cross-skilling across the broader IT team.
• Assist with identifying and implementing improvements that enhance service delivery and operational efficiency.

Flexible work arrangements such as hybrid work from home / office and a 9-day fortnight will be considered for this role after discussion with the manager.

This is a Fixed term 2-year contract role, based in Adelaide Australia.

About you

You are a proactive and adaptable IT professional with strong problem-solving skills and a passion for technology. You enjoy working in a collaborative environment and are committed to delivering quality outcomes for customers and stakeholders.

• 1-2 years' experience working within an IT Infrastructure, Systems Administration, or similar IT support environment.
• Familiarity with IT Service Management practices including incident, problem, change, and request management.
• Exposure to enterprise infrastructure technologies, including:
  • Networking and Network Security
  • Storage and Compute Platforms
  • Virtualisation Technologies
  • Windows and/or Linux Server Administration
  • Backup and Disaster Recovery Solutions
• Strong troubleshooting and analytical skills.
• Understanding of information security principles and cyber security best practices.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and work effectively under pressure.
• Strong stakeholder engagement and teamwork capabilities.
• Qualifications
• Bachelor's degree in computer science, Information Technology, Computer Engineering, or a related discipline.
• ITIL v4 Foundation Certification (preferred or highly regarded).

Applicants must be Australian citizens and hold or be able to obtain an Australian Defence Security Clearance to baseline/NV1/NV2 level. Information including past and present nationality and citizenship may be requested to check eligibility for access to materials controlled under various export control regimes, including ITAR.

About us

Saab Australia is a defence, security and cyber solutions provider, specialising in the development and integration of major defence and security systems. For over 35 years in Australia, we have built a reputation for delivering complex systems integration projects that provide proven and advanced capabilities to keep us ahead of today’s challenges.

From combat, communications, security and underwater systems to mixed reality, cyber security and deployable health solutions, our extensive portfolio of products and services provide high-technology solutions for defence forces and civil industries across the globe.

What you will be part of

Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters.

Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world.

Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here .

Culture and benefits

We employ over 1000 Australians and are committed to fostering a culture of excellence and enriching the employee experience.

By joining Saab, you'll work within an innovative and vibrant workplace, while having the opportunity to develop a long-term, fulfilling career.

As a valued team member of Saab Australia, you'll access a variety of perks and benefits to support you and your family including:

• 6 weeks paid leave each year
• 14% superannuation
• Free Income Protection Insurance
• Flexible working options
• Access to the Saab shares matching scheme
• Access to MySaab - our online store offering everything from cash back at hundreds of stores to discounts from exclusive partners

By submitting an application to Saab, you consent to undertaking workforce screening activities including, but not limited to, reference checks, Australian Federal Police check, verification of working rights and qualifications, sanctions screening and a pre-employment medical declaration.

Saab Australia is an Equal Opportunity Employer and encourages Aboriginal and Torres Strait Islanders to apply. We also welcome applications from individuals with culturally diverse backgrounds.

Saab Australia is a nationally recognised Veteran Employer of Choice that welcomes the interest of ex-service members, veterans and their families.

Regardless of whether you value cutting edge technology, creativity or an innovative environment, everyone at Saab contributes to keeping people and society safe.