Information Management Officer

Mosman Council; Sydney; On-site; AUD 73,000 - 94,000; Full time

Benefits offered by this job

Health and fitness subsidy

Tertiary study assistance

Fitness Passport

Work-life balance

Job summary

Mosman Council is seeking a Records and Information Management professional for a full-time, permanent role on site in Sydney. You will manage Council records in the Electronic Document and Records Management System (EDRMS) and support digital transformation across business areas to reduce reliance on hardcopy records.

You will provide information management support and excellent customer service, ensuring compliance with legislation, policies and standards while collaborating with teams to

Qualifications

• Degree or diploma in Records and Information Management.
• Experience using EDRMS or similar records management systems.
• Strong organisational and interpersonal skills.

Responsibilities

• Manage registration, classification and maintenance of Council records in the EDRMS.
• Support and promote digital transformation initiatives by modernising processes and reducing reliance on hardcopy records.
• Provide information management support and customer service, including responding to information requests.
• Ensure records and information are managed securely and in compliance with legislative requirements, Council policies and approved standards.

Skills

EDRMS

Records management

Microsoft 365

Customer service

Information governance

Education

Degree in Records and Information Management

Job description

• Join a close-knit and supportive team at a progressive lower north shore council
• Full-time permanent,35 hour Per week, with a Rostered Day Off every 3 weeks
• Total package from from $73,113 to $94,468 pa inclusive of 12% super

Why Apply?

Join us in creating a vibrant, progressive and sustainable community.

We are an innovative and progressive lower north shore Council with a rich history dating back to the 1890s and many heritage-listed sites. With an abundance of amenities and attractions, this area has something to offer everyone.

We are a smaller Council, offering diverse and rewarding work. Mosman Council have a close-knit culture, with networking encouraged to support all teams.

What You’ll Be Working On

• Manage the registration, classification and maintenance of Council records and correspondence within the Electronic Document and Records Management System (EDRMS).
• Support and promote digital transformation initiatives by assisting business areas to modernise processes and reduce reliance on hardcopy records.
• Provide information management support and customer service, including responding to information requests and assisting with access to information processes.
• Ensure records and information are managed accurately, securely and in compliance with legislative requirements, Council policies and approved standards.

What You’ll Bring to the Role

To be successful in this role, you will have

• A degree or diploma in Records and Information Management, with a minimum of two years' experience in a similar information or records management role.
• Demonstrated experience using EDRMS or similar records management systems, with the ability to maintain accurate and compliant records.
• Strong organisational, communication and interpersonal skills, with the ability to prioritise workloads, meet deadlines and work collaboratively in a team environment.
• Proficiency in Microsoft 365 applications and a commitment to delivering excellent customer service and continuous improvement outcomes.

Why You’ll Like Working Here

At Mosman Council, we are committed to our community and its environment and provide our employees with the same level of commitment and care.

As a member of a close-knit team you will experience a connected and supportive environment.

The team you will join is welcoming and knowledgeable and ready to collaborate to continually improve our systems and processes.

We are proud to be recognised as a leading employer, having recently won the Xref 2025 Best Workplace Award and the Xref 2025 Change Champion Award, which celebrate excelence in people management and positive workplace transformation.

We offer diverse and rewarding work, ongoing training and development opportunities, health and fitness subsidy, tertiary study assistance program, access to fitness passport offering discounted gym memberships, and genuine work-life balance. Additionally, our staff have the opportunity to deliver on initiatives that have a tangible impact on the daily lives of residents.

We invite you to learn more about what Mosman Council has to offer. View the full list here.

Mosman Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Mosman Council is committed to creating safer communities for children and young people